InterContinental Hayman Island Resort, an IHG Hotel

Setting is fabulous, outlook fantastic, food incredible. All restaurant venues quality of food was excellent. Majority of staff were excellent, (Atama a standout). Staff need senior management in all areas as some staff were standing around talking more than serving. (Especially at the main pool area). This is not the young kids fault but lack of investment by upper management to supply and enforce high hospitality standards

Wonderful experience made even more enjoyable by the fantastic staff. Fantastic for families with kids club so mum and dad can enjoy some free time & beautiful pools that kids will love. Seafood buffet was amazing!

This is an excellent location for families. Everything is right there to enjoy. Staff are very friendly and helpful. We were particularly impressed with the filtered water stations as this is the type of resort that could charge hefty prices for bottled water but an environmental choice was made to reduce plastic use and that was great!

A lovely relaxing family holiday. Third time at the resort.. first time as InterContinental. A great recreation centre and lots to do on a rainy day including some specially organised activities. Well managed and organised breakfast with Covid restrictions. Nice food (and regularly refreshed with old food removed) and loved the breakfast "special" of the day as a daily surprise (especially the dumplings) under the tiny cloche. Loved the reusable water bottles and water filing stations around the resort. Great sized and very comfortable lagoon rooms, well appointed and nice restrained decor. Very quiet with nice big balcony The day spa was fine but nothing extraordinary...it could be a spa anywhere. They haven't really captured "the island" in the spa like they have at other island spas around the world. It's really a bit overpriced for what it is. Reasonable selection of items in the Resort/boutique store at a good price point. Casual lunch options were good and offered by both pool areas and by the bar as well as snacks at morning and afternoon tea at the store. It's sad the kids club doesn't operate out of the house at the marina like it used to. Have fond memories of my child being picked up by the train for a ride to kids club years ago.. More organised kids activities would be appreciated for older kids. Staff were friendly and really appreciative of your business. It was great to see the presence of senior managers on the floor of restaurants and the resort in general.