at Water's Edge Resort

Our stay was very uncomfortable due to the air conditioning in the main lounge-kitchen room not working and all of the facilities that we were looking forward to not working. The room we paid extra for with the Jacuzzi had the hot tub thermostat broken and stuck on 40 degrees when it was a heat wave,and could not be used. Also there was no working clothes dryer and it had rained three of the days. The furnishings were extremely old and chipped the couch was disgusting to sit on. We didn't receive enough towels for the five people and then we're told we're going to be charged extra for towels for the hot tub which we could not use. Overall an extremely disappointing family holiday that would paid a premium price for and it was a let down.

My family and I spent a night at this property on our way through to Hamilton Island. Although it was an older property we enjoyed our stay. It was conveniently located behind Woolworths and the main street of Airlie. My favourite aspect was the pools there are 3 and my sister and I got one to ourselves in the afternoon which was lovely. I would stay here again next time I am in town.

Positives are, great view of the beach. Location is good, walking distance to woolies and the beach. Negatives are, the price that we paid ($700/night weekend) it is not worth it. It is okay if you only need a place to sleep in, but the overall condition and age of the apartment is not up to the standard of the price you will pay. Room service towels/coffee/toiletries etc replenishments will only be provided if you are staying for over a month. Otherwise you will need to pay extra for these. Couch and mattress were dusty and itchy. Aircon leaking water (children accidentally slipped) utensils and drawers were unclean (with sauce spilled and dried inside). Cleanliness and sanitation can definitely be improved. Building alarm went off at around 2am, other guests said it is a false alarm and that it also happened the night before.