JW Marriott Gold Coast Resort & Spa

About the hotel

Catch some rays at the nearby beach or spend the day onsite at a marina, then enjoy a meal at one of JW Marriott Gold Coast Resort & Spa's 3 restaurants. Change of towels is available on request.

Nearby attractions

JW Marriott Gold Coast Resort & Spa is located in Surfers Paradise, a neighborhood in Gold Coast, and is near a train station and on a river. Burleigh Head National Park and Springbrook National Park reflect the area's natural beauty and area attractions include King Tutts Putt Putt and Slingshot. Traveling with kids? Consider Wax Museum and Infinity Attraction. Jet skiing, kayaking, and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

2 outdoor pools

Children's games

Free cribs/infant beds

In-room child care (surcharge)

Laundry facilities

Lazy river

Playground

Rollaway/extra beds (surcharge)

Soundproofed rooms

Supervised childcare

Waterslide

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges and 1 poolside bar

24-hour room service

3 restaurants

Buffet breakfast available for a fee daily 6:30 am–10:30 am: aud 49.50 for adults and aud 25 for children

Guest services

24-hour front desk

Change of bedsheets (on request)

Change of towels (on request)

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Water sports equipment

Wedding services

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height door lock

Low-height view port in door

Roll-in shower (select rooms)

Stair-free path to entrance

Valet for wheelchair-equipped vehicle

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Wheelchair-width doorways

Things to do

2 outdoor pools

2 outdoor tennis courts

2 spa tubs

Basketball

Bike parking

Bike storage

Fitness center

Playground

Shopping

Snorkeling

Outdoor

Beach umbrellas

Garden

Marina onsite

Outdoor furniture

Picnic area

Pool cabanas (surcharge)

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Lockers available

More

Beach towels

Designated smoking areas (fines apply)

Renovated entire property - december 2020

Romance packages available

Tv in lobby

Show less...

Nearest Airport

Brisbane Airport

74 km from this hotel

Reviews that mention...

All reviews (33)clean (9)pool (19)dining (4)staff (20)waterpark (1)location (1)evening entertainment (2)parking (1)

Family Reviews

for JW Marriott Gold Coast Resort & Spa

4.5 out of 5 stars

33 reviews

Review data

5 star reviews

76%

4 star reviews

15%

3 star reviews

3%

2 star reviews

3%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about JW Marriott Gold Coast Resort & Spa

Showing 1 - 10 of 33 reviews

Latest reviews (33)

Q

Qi

26 Sept 2024 - 30 Sept 2024

reviewed on hcom

5 out of 5 stars

It’s a very nice place to stay and everyone is nice to kids.

J

Jenna

1 Jul 2024 - 6 Jul 2024

reviewed on wotif

5 out of 5 stars

We had such a wonderful stay in our double room! It was impeccably clean and perfect for our family of four. The housekeeping team did an amazing job every day, making us wish we could extend our stay even longer. Despite the rain, the heated pool allowed the kids to swim daily, which they loved. Our dining experience at Citrique for the seafood buffet was delightful—the restaurant itself was wonderful, and the seafood buffet was just what we were hoping for, however the person who took us to the table was very snobbish. The overall experience with the hotel is 4.5/5.

J

James

26 Jun 2024 - 27 Jun 2024

reviewed on hcom

5 out of 5 stars

From the minute we set foot in the door, we could tell this would be a memorable experience. The check-in staff were friendly and professional, and the recent renovation is stunning. Our room was very well equipped, spotless, and provided all of the required comforts. The main feature of the hotel is the pool area. Our kids absolutely loved it and once again, the staff were excellent. To be able to swim with tropical fish was a winner. This is one of the bet hotel experiences we have had in Australia. Whilst the nightly rate is pricey, it was worth it from our perspective.

A

Andy

12 Jun 2024 - 16 Jun 2024

reviewed on expedia

5 out of 5 stars

We had a wonderful stay at the JW Marriott. Beautiful property - the hotel is clean and well maintained. Incredible service from all staff - they were all helpful and made us feel welcome. Breakfast buffet was great and so was the a-la-carte menu. The kids loved the two pools. The salt-water pool has live fish and the kids can play on the sand. Lots of little nooks to relax by the pool and order food / drinks. Would definitely stay at the JW Marriott GC again!

A

Andrew

14 Apr 2024 - 19 Apr 2024

reviewed on expedia

4 out of 5 stars

We spent 5 nights at JWM, our first time staying there. The staff were phenonmimal from first interaction till our last. The kids loved the live fish pool and the waterslides. It was a great hotel for both kids and adults. Very convenient to tram, beach without being in the middle of the madness. We will definitely be staying here again.

A

Adriano

6 Apr 2024 - 10 Apr 2024

reviewed on wotif

5 out of 5 stars

A great trip for 4 days away from the kids. Hotel staff amazing hotel clean and inviting. Rooms were spacious and renovated. Buffet breakfast spread was amazing. Only critisism was the bed wasnt as comfy as would have loked but still worth the 5 star rating. Would definitely stay here again!

H

Holly

28 Mar 2024 - 29 Mar 2024

reviewed on wotif

5 out of 5 stars

Staff are very accommodating and made us feel special. This really made our holiday memorable. I have been going to the Marriott for over 30years with my family and now bring my own. This trip brought back memories from when I was a child and holidaying at the Marriott.

C

Chris

16 Feb 2024 - 22 Feb 2024

reviewed on expedia

5 out of 5 stars

Breakfast every morning. We celebrated 10 years and they gave us dessert and a bottle of wine free. The pool was beautiful and truly we had an amazing time. The staff were awesome but just too many children. Needs to be an adult only section of the resort.

G

Graeme

9 Mar 2024 - 12 Mar 2024

reviewed on expedia

4 out of 5 stars

The sea water pool with fish the children loved.

g

ghada

20 Jan 2024 - 24 Jan 2024

reviewed on wotif

5 out of 5 stars

Amazing place we went there with kids and didn’t need to leave really we had it all here ! And the staff are lovely, and very accommodating. Will definitely be back.