Quest Springfield Central

I have stayed there many times and love the convenience being so close to my daughter and granddaughters however the childcare centre next door can be a lot during the day. I will continue to stay there when I return next though.

We were upgraded to a 1 bedroom unit which was greatly appreciated. However, it was directly above a child care centre which opened at 6.30am. We had driven 1200 km to get to Quest Springfield Lakes so it was difficult to get enough peace and quiet. The unit was excellent however the shower glass had not been cleaned in a while. Some towels were thin and not absorbent. On checking out they deactivated our room keys before 10.00am and we could not return to our room to get the remainder of our belongings. My husband was also approached by a lady in the carpark with the same complaint. I had to exit the carpark and walk around the block to gain access to the lobby. When I advised the receptionist of the key issue she pointed to the 10am check out. I said it’s not 10.00 am yet and you’ve deactivated our keys. She did not apologise or even utter another word to me, most unhelpful!

The rooms were of good standard and very clean, but be aware a childcare facility and it’s associated noise impacts some rooms which can be very disruptive. Ask for a room that is not directly above the daycare.