Peppers Craigieburn

We had a great stay. My only criticism is that our petite room we booked had no indication anywhere that there was a terrace used by all guests on the back of the rooms. We didn’t even know we’d have access to this at all. It was very loud early in the morning with other guests not respecting others letting their children run up and down, screaming and adults talking loud and dragging chairs. It was incredibly noisy. If you had some signs on the terrace and info in the booking section and advised everyone at check in, this would help everyone respect others and followed by all guests. Even paying an extra $200 for the balcony room thinking it’s private, only to find out upon check in that it’s shared anyway as was the petite room. These finer details upon booking would make a big difference on room choices or prepare for lack of sleep in the morning.