Great Southern Hotel Sydney

So the golden rule of you get what you pay for rings true. In this case, we checked in early (we had called the prior day to arrange this). At reception were 3 staff members, all of whom I can only presume are work experience or trainees. The older one took 3 attempts at us returning to reception just to get checked in. Truly appalling belligerent attitudes. Extremely unprofessional & unhelpful & need some serious training even though it is a very cheap hotel. Despite this, we eventually got to our room. On the way (Sunday morning) outside ALL bedrooms were strewn dirty sheets. This linen remained in the hallway all day, impeding all walking traffic around the halls. All but one room was cleared when we returned at nearly 10pm later that night from a show. Even for the price, this was disappointing & disgusting. The beds were very old, linen poor & facilities almost nonexistent. The shower was mouldy. The only positive I have is that the towels we had seemed relatively new. Not a place I would recommend & certainly not somewhere I would take family. Book somewhere else! As for the woman at reception, your behaviour was despicable. You are in need of help if you intend staying in a reception job. Just a big fat no from me.

I will be recommending your hotel to any of my friends that going to visit their children. It was so handy to everything. Thank you for a nice 3 weeks stay

Everything we planned went by very smooth as all were in walking distance ! Love it - will recommend to friends and families

Everything was great until the people beside me started calling family back home at 5am every morning. The walls are quite thin. Otherwise the stay was fine. Towel rack across the room from the shower was an interesting choice. Upgrading the tv to something like Netflix would be much better than the channels on offer.

The hotel was in a great location for what we needed however, the bathroom was disgusting and looked like it hadn’t been cleaned at all. Floor needed a sweep and mop and ‘skid marks’ in the toilet. Bed comfortable but would not book again due to cleanliness.

Great location, basic clean, quiet hotel. Suitable for a 1-2 night stay and visit to Sydney and for technical purposes before going to the airport and long flights. I'm from Finland, my daughter lives in Newcastle. We have also stayed with a small child before. The hotel was also a good fit for that. Merry Christmas