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The Gateway Inn

4 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Gateway Inn is a great option for families, offering spacious family rooms and convenient access to West Leagues club, which provides excellent food and a kid-friendly atmosphere. Guests consistently praise the helpful staff and comfortable rooms. While some have noted that the hotel's interior feels slightly dated compared to its modern exterior, many find the overall experience to be positive and relaxing. The hotel's proximity to dining options and comfortable rooms contribute to a pleasant family stay. Note that the hotel itself doesn't have a swimming pool.

Guest highlights

Spacious and comfortable rooms
Helpful and friendly staff
Convenient access to West Leagues Club with great food
Comfortable beds ensuring a great night's sleep

About the hotel

This smoke-free hotel features 4 restaurants, 2 bars/lounges, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and dry cleaning are onsite.

Nearby attractions

The Gateway Inn is located in Mayfield, a neighborhood in Newcastle, and is in the suburbs and near the airport. Newcastle Showground and Merewether Ocean Baths are local attractions and those in the mood for shopping can visit Westfield Kotara and Charlestown Square. Hunter Region Botanic Gardens and Hunter Ice Skating Stadium are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving.

Popular amenities

Family friendly

Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges
4 restaurants and 1 coffee shop/cafe
Continental breakfast available for a fee 6 am–9:30 am on weekdays and 7 am–10 am on weekends: aud 20 for adults and aud 15 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator
Vending machine

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for The Gateway Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Gateway Inn

Latest reviews (6)

R

Rani

28 Mar 2024 - 30 Mar 2024
reviewed on hcom

5 out of 5 stars

This stay was extremely great. My family and I enjoyed it very much. Other than the slight issue with the TV that was immediately fixed by the kind hotel staff, there were no issues what so ever. With the convenience of West Leagues club attached to the hotel, easy access and great food.
K

Kim

Invalid Date - 18 Jan 2023
reviewed on wotif

4 out of 5 stars

The fold out lounges children slept on need to be updated very hard to sleep on, Other than that we will stay there again
V

Vural

25 Dec 2022 - 28 Dec 2022
reviewed on hcom

5 out of 5 stars

Always another delightfull stay , staff very helpfull and full of smiles, rooms spacious and clean. Free parking with additional parking. Looking for faults cant find any !! Thank you from my family to gateway in a place where im always able to relax and unwind after a busy day of activities.
D

Danielle

Invalid Date - Invalid Date
reviewed on wotif

5 out of 5 stars

Couldn't fault this hotel. We stayed in a family room which was huge. Beds very comfortable and no noise from outside, meant a great night's sleep. The location next to Wests was perfect for us to have dinner at a kid-friendly spot and excellent breakfast the next morning, easily charged back to the room. Would definitely recommend.
M

Melba

Invalid Date - Invalid Date
reviewed on wotif

4 out of 5 stars

The hotel was awesome - late checkout was really good. We had room service and it was also good. The shower was very good (one of the most important things I feel). The staff were very helpful. My only complaint is that the hotel did not have it's own swimming pool. We went across to the gym to have a family swim, only to be told (extremely rudely) that children were not permitted in the pool, unless they were full paying members, or signed up for an expensive swim school. The hotel should not advertise it has access to pool facilities if all hotel guests are not aloud to use them. The hotel itself was great though. We could here a bit of hallway noise, but generally it was quiet and comfortable.
A

26 Dec 2019 - 27 Dec 2019
reviewed on hcom

3 out of 5 stars

The hotel facade is really modern but the inside is bit old. The hotel states that they are 4 star. This is definitely not 4 star, maximum 3. The room has an old and dusty smell. When the air is not fresh in a room, you will not have high expectations of the cleaness. Overall, the price is reasonable for the holiday period, but personally, I wont come back to stay or recommend to my friend and family
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