Best Western Plus Hovell Tree Inn

Lovely, clean hotel. Very friendly and helpful staff. Nice, spacious room for family of 5.

We stayed at Best Western Plus Hovell Tree Inn Albury during Easter 2023. Our experience was enjoyable & positive. We checked in on Good Friday. It was seamless and Lara was very courteous and polite. Note to Lara, Geelong FC plays AFL and not cricket 😂. The room (#46) blew us away. It was the largest hotel room we have ever stayed at. It was clean and airy. The bathroom was super clean too. Housekeeping team had left all the usual items in place for us to use. The beds were comfortable. The only minor issue we had is the door stopper. It is placed in the middle of the floor. My wife stubbed her toe on the stopper which was not pleasant. We had dinner at the Bar & Grill on Saturday night. The service was fantastic. The ambiance was really good. The food was also great. We had a small issue which was fixed quick smart and at no cost to us. Now that is what I call service. The location is also brilliant. Across the road from the great Murray River and the Botanical Garden, the hotel is also a short easy walk to the town centre. Apart from that, our family enjoyed our stay at Best Western Plus Hovell Tree Inn Albury and as mentioned above, we will most definitely stay there again. And I will whole heartedly recommend to anyone wishing to spend a relaxing and comfortable stay in Albury. Try BBB Bakery and Nord Bakery for the pastries & coffee. Won't disappoint.

Was recommended by a friend who stayed previously and found it good for families. Good location, comfortable room (apartment). Housekeeping staff lovely. Unfriendly, unhelpful service at front desk. Disinterested, almost rude. Booked with children based on pool, spa, gym etc. Upon arrival, outdoor pool & spa not heated, and gym now closed.