City Bay Palace Hotel

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and a meeting room.

Nearby attractions

Located in Ha Long, City Bay Palace Hotel is in the city center. Halong Bay Marina and Ha Long International Cruise Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bai Chay Beach and Luon Cave. Sun World Ha Long Park and Typhoon Water Park are also worth visiting. Looking to get your feet wet? Kayaking and boat tours adventures can be found near the property.

Popular amenities

Family friendly

Laundry facilities

Rollaway/extra beds (surcharge)

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Free breakfast available

Room service available

Guest services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Porter/bellhop

Tour/ticket assistance

Things to do

Fitness center

Outdoor

Terrace

Conveniences

Atm/banking services

Elevator

Front-desk safe

More

Smoke-free property

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Reviews that mention...

All reviews (1)staff (1)dining (1)

Family Reviews

for City Bay Palace Hotel

1 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about City Bay Palace Hotel

Latest reviews (1)

k

kaity

6 Aug 2017 - 8 Aug 2017

reviewed on expedia

1 out of 5 stars

Don't ever stay here! To start, the bathroom ceiling was full of mold and the sink flodded the bathroom floor when turned on. We also didn't get fresh new towels during our stay. We booked a day boat tour of ha long bay with the front desk and it was the worst experience. We didn't end up on the cruise we should have been on and didn't see what they said. My entire family was left hungry all day because there was no lunch on the boat for us because the hotel didn't inform them what we wanted and this hotel would not refund our money for the lunch. Worst management and customer service out my entire 2 month trip.