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Gem Riverside Hotel Hoi An

4 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(455 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include a poolside bar, a snack bar/deli, and spa services.

Nearby attractions

Located in Hoi An, Gem Riverside Hotel Hoi An is in the city center and on the riverwalk. BRG Da Nang Golf Resort and Montgomerie Links are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Thanh Nam Fishing Village and Hoi An Impression Theme Park. Traveling with kids? Consider Thanh Ha Pottery Village and VinWonders Nam Hoi An.

Popular amenities

Family friendly

Babysitting (surcharge)
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Full breakfast available for a fee daily 6:30 am–10:00 am: vnd 200000 for adults and vnd 150000 for children
Room service available

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs available on site

Things to do

Ecotours
Free bicycle rentals
Outdoor pool
Playground
Scooter/moped rentals
Spa services

Outdoor

Beach loungers
Beach umbrellas
Garden
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Lockers available
Reception hall
Water dispenser

More

Beach towels
Books
Couples dining
Designated smoking areas
Shared microwave
Tv in lobby

Nearest Airports

Airplane
Da Nang International Airport
24 km from this hotel
Phu Bai International Airport
89 km from this hotel
map

Reviews that mention...

Family Reviews

for Gem Riverside Hotel Hoi An
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Gem Riverside Hotel Hoi An

Latest reviews (4)

S

Sheng

7 Jul 2024 - 9 Jul 2024
reviewed on orbitz

5 out of 5 stars

Gem Riverside is a beautiful hotel with an outdoor/indoor shower and clean spacious room. I love the location that it’s away from the noisy streets and vendors. From the moment we checked in, Ruby went over and beyond to help make our stay the best. I lost my passport at the airport and she called the airport and was able to track my passport, made reservations with new drivers since we had problems with our hired driver, and after we checked out she is even in contact with us to arrange for excursions and drivers. Ruby you have made our family trip to Vietnam 10 times better with your honesty and kindness.
G

Gary

27 Sept 2023 - 30 Sept 2023
reviewed on wotif

4 out of 5 stars

Great layout and pool for kids. Excellent staff. Only issue was can hear people talking in units next to us
R

Ryan

18 Mar 2023 - 23 Mar 2023
reviewed on wotif

5 out of 5 stars

Our family of four stayed at the Gem Riverside Hotel for 5 nights. We were very satisfied with our stay. The staff is excellent and the property was fantastic. If ever in the area, we'd definitely stay here again.
A

30 Jan 2024 - 3 Feb 2024
reviewed on hcom

5 out of 5 stars

Amazing hotel! Staff are super friendly and accommodating! They treated us like family and made us feel at home! Definitely recommend staying here!
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