Hoi An Coco River Resort & Spa

It was a good place to travel with family. The staff were always kind and the Galadiner program, which was carefully prepared was really cool. Breakfast was fine, and the pool was fine. There was a shuttle downtown, so I used it conveniently. It was not expensive and it was good to be offered for other fees. I'm going to be revising again next time.

The rooms and location are lovely. Simple things that could make the stay more pleasant are; Better poolside service - Beer bottles were left poolside overnight. We often had to request towels at the pool. Despite staff having nothing to do at the restaurant next to the pool no one ever came to see if you wanted any food or drinks. More attentive staff at the restaurant- flys would often be all over the fruit at breakfast and the staff didn’t have the initiative to cover the fruit or turn on the fans without prompting. We ate lunch and dinner at the restaurant for a couple of days as we had a sick child. It was disappointing to wait for such a long time for basic food (half an hour for sandwiches). The food was also overpriced and not particularly good. The shuttle is convenient but stops at two other hotels along the way, so allow half an hour to get to the old town this way. Still a comfortable place to stay away from the busy old town and with a few minor improvements it could be an excellent choice.

I stayed here with my family for two nights. All the staff were friendly, and the resort was a little old but clean. Especially, Ms.Sunny took care of my family. I was satisfied with the coconut boat tour and spa she recommended. I want to thank her. My family would like to visit again if we have a chance soon.