Sapa Diamond Hotel

This newish hotel has great potential but misses the mark in a few areas. The staff are very pleasant and helpful and our family suite was spacious and well appointed. The bathrooms are particularly good. We chose this hotel specifically for the beautiful view it affords across to the mountains. On the basis of frequent recommendations we had, months in advance, requested a higher floor to give the feeling you are right up in the mountains. Sadly on our arrival we were given the lowest family suite available which, although giving a good view, also sat right above the ? Kitchen roof which is actually below street level and in the morning had an horrific garlicky smell, clearly from the breakfast preparations. It was also very noisy probably for the same reasons. The breakfast was extremely disappointing, many items being almost depleted at 7.30am although there was an omelette station constantly on the go which was a life saver as the bread was stale and what we did eat was extremely bland. Initially wifi was extremely sketchy but this was remedied after a phone call. In the hotels defence we arrived on a very busy holiday and I suspect resources were pretty stretched Given the facilities I do think the place is worth a visit and hope you get an paper floor