The Luxe Hotel Da Lat

There was an issue with clenliness when we first checked in but this was resolved quicly by the hotel staff. The only thing that left me quite annoyed was the parking issue at the hotel, we were constantly told to park across the road when there clearly was parking beneath the hotel. On many occasions we told staff that because we had young children it was too dangouros to cross the busy roads, this request was ignored until a fomal complaint was made to hotel management. Honestly i really like staying at this hotel ( i have stayed here many times before) but this experience has left me thinking twice about rebooking this hotel.