Premier Village Phu Quoc Resort Managed by AccorHotels

Clean nice stay. Big beautiful villa. All the Staff are very friendly. Very windy in December with the wind blowing all day to include at night making it hard to sleep. My son enjoyed the kids zone. The sunset beach was disappointing as there is no public bathroom available and we continually found pieces of glass in the sand. The water was cloudy, not like the photos.

Super nice staffs with excellent services. We booked a beachfront villa which has an amazing view and jst a few steps to a very clear crystal beach. Our family stayed the whole time in the villa to enjoy and relax. We canceled trips to visit elsewhere since we really love everything in the village. Highly recommend 👍

Ideal place for families with kids. The beach is clean and safe. The entire resort is full of trees, plants and very well maintained throughout. However, buffet breakfast and in-house services still have room for further improvement.

Where should I start? I guess I should let the people know about the dangerous, 1 lane road leading into the resort. See photos below. This 5 stars resort charges guests over $600 US ( around $14mil in VN dong) a night, but not willing to spend the money to make the necessary & needed improvement of the single lane road leading into the resort. We were scare to dead when big trucks approached uphill as our hired driver were driving us downhill to go into town. The only way for the other truck to pass was for our driver to back his van up against the barrier. One mishap and our van could go down on the embankment. I prayed the entire time for the driver & his assistant to maneuver safety. I saw ppl on the ground using their bare hand & made repairs with red rock. That road needs to be closed & proper repairs need to be done to secure the foundation underneath before someone or an entire family could get hurt. The front desk staff including the manager Vic (I think), was not the most helpful staff that I had seen during my trip. There were 4 staffs seating at their desks doing not much, but only 1 staff could help with check out. The mgr wouldn't allow us to exchange more than $200US a day so we could go into town & spend some money to help the local economy. Where are the tourists supposed to go? If it is your policy, you should post on your website so ppl who choose to stay at your resort know ahead of time to exchange the currency elsewhere or stay elsewhere.

Excellent hotel for family