Hanoi Le Jardin Hotel & Spa

Overall, a lovely hotel. Not right in the Old Quarter but close enough walk or a cheap Grab ride. The staff were great and all had excellent English which makes things a bit easier. We stayed in a family room which was basically two rooms joined by a smaller room with a couch. Perfect for a family of four with two little ones (7 & 4).

This hotel is esthetically very pleasing. It’s chic French with pretty Vietnamese art. The hotel has a cute cafe on the first floor and a Restraraunt on the 12th floor. Apparently there is a sister hotel across the street that was recently renovated with a pool. I would have opted to stay there instead because it’s newer. Our rooms in our hotel needed some updating as the shower was moldy on the floor. Could use a paint job but overall decent hotel. Great food in Restraraunt. Everyone was friendly. Receptionist Haze tried to be helpful but gave us wrong information on puppet show, saying first show was at 1:45 but first show is actually at 4:10pm. He also Said it’s never sold out but it was pretty full with the seats in the front being taken early. So advice would be to go a little earlier and book the front rows if you want to be right in front. We ended up watching the 5:20pm show to be near the front. He also told us about a spa called Estencia which I found to be pricy and lacking authentic joy from the workers. He did not follow up with us at the end of the day when we returned. Managers Angh and Lily were helpful. The location was near the old quarter. Streets were full of trash and uneven pavements. Many motorcycles parked on sidewalk. Not suitable for children but a good experience for them in terms of culture. This is a bustling city with many looking for business. Be careful for hustlers in the taxis. Use grab for taxis. And please tip well:)

Stayed with family for 2 nights - overall experience at this hotel was pleasant and good. Very courteous staff, great service all around. They arranged for airport transfers (at added cost), and also made local tour arrangements for us even though we requested them last night, during the business Christmas break. Location is convenient - quick walk to the main center of a Hanoi markets, around 35 minutes from Hanoi airport. Rooms were clean and well maintained. Restaurant buffet (breakfast included) was not bad, but not great either. Overall a pleasant stay, would stay here again.

Excellent stay at Le Jardin, just upon checkin, Valerie went all the way in introducing us to local restaurants, places of interest. The hotel was in great condition. We had a family suite and we’re surprised to see such a big 2 bedroom suite! Most recommended

All staffs were so kind and helpful. Breakfast was great even for the family even with three different generations. The only caveat is the location. There is nothing much to enjoy for the traveler, but if you are OK with walking around to feel how locals live, it can be even better place.