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Sheraton Hai Phong

5 star hotel
8.8/10 Excellent
(199 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a 24-hour business center.

Nearby attractions

Located in Hai Phong, Sheraton Hai Phong is connected to a shopping center. Hai Phong Opera House and Du Hang Pagoda are local landmarks, and travelers looking to shop may want to visit Aeon mall lê chân hải phòng and Parkson TD Plaza.

Popular amenities

Family friendly

Indoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges
2 restaurants
24-hour room service
Buffet breakfast available for a fee daily 6:00 am–10:00 am: vnd 250000.00 for adults and vnd 125000.00 for children

Spa

Massages
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Full-service spa
Indoor pool
Shopping mall

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas (fines apply)

Nearest Airport

Airplane
Noi Bai International Airport
97 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Hai Phong
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Hai Phong

Latest reviews (2)

Z

Zimu

4 Jul 2024 - 5 Jul 2024
reviewed on hcom

5 out of 5 stars

Excellent stay! Lovely staff, nice location, great meal. Happens to be the kid’s birthday, he’s super happy cuz Hotel prepared balloons and cake!
C

Chun Cheong Dominey

5 Jun 2019 - 6 Jun 2019
reviewed on hcom

4 out of 5 stars

The hotel is new & nice. All of the staff I met are friendly, however, they require more trainning. 2 instances indicated the hotel management have big rooms for improvement. They scheduled a fire alarm testing at 8:30am in the morning, the board-casting last for 20 minutes. Couples kids were playing soccers in the lobby but the hotel staff did nothing.
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