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Turtle Bay Lodge

2 1/2 star hotel
8.4/10 Very Good
(80 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

At Turtle Bay Lodge, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.

Nearby attractions

Located in Turtle Bay, Turtle Bay Lodge is on the beach. While the natural beauty of Matevulu Blue Hole and Nanda Blue Hole can be enjoyed by anyone, those looking for an activity can check out Santo Golf Course. <br>Take an opportunity to explore the area for outdoor excitement like ecotours.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free continental breakfast available daily 7:00 am–8:00 am
Room service available

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

This property does not have elevators

Things to do

Children's pool
Kayaking
Outdoor pool
Snorkeling

Outdoor

Beachfront location
Garden
Picnic area
Pool sun loungers
Terrace

Conveniences

Library

More

Beach towels
Smoke-free property
map

Reviews that mention...

Family Reviews

for Turtle Bay Lodge
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Turtle Bay Lodge

Latest reviews (3)

A

17 Oct 2019 - 19 Oct 2019
reviewed on hcom

5 out of 5 stars

We booked this location for 2 x nights in Oct as a group of 7. 2 x grand parents, 2 x adults, and 3 kids (Ages 8, 7 and 5). We opted for 3 seperate rooms next to each other and it could not have been a better scenario although I am aware that there is a family type room. The rooms are very adequate and although no aircons were in place, the temperature with the sea breeze was great (our kids used the blankets even). The lodge is low key and immediately relaxing. It is a small-ish resort, at the time filled mainly with couples however our kids were never bored. Between kayaks, swimming in the pool and exploring the rock pools. We did horse riding with Santo Horse Adventures one morning which is highly recommended. The highlight of the property was the incredible food.
A

31 Aug 2019 - 4 Sept 2019
reviewed on expedia

3 out of 5 stars

Food not fresh, seemed leftovers warmed up again, husband sick with it. No fresh coffee for breakfast only tin coffee (but steep rates). Weetbix not fresh. Breakfast bar waitress tried to steal 3$ extra for toast when in fact included in price already. Overheard other customers complain about same issue with same woman. Grounds kept immaculate and clean. Surrounding scenery beaufiful. Noisy, unsupervised local children (looked like children of staff) cleaning runny noses in pool and heard one say to the other "stop peeing in the pool" in Bislama.
A

7 Apr 2019 - 13 Apr 2019
reviewed on expedia

4 out of 5 stars

We spent 6 nights at Turtle Bay in Santo. The property has a nice pool and well maintained gardens and reasonably priced dinners, especially pizzas:) Breakfast was included, although very basic. Swimming is nearly impossible on the reef, one has to be careful when going snorkelling because you need to go a fair bit out onto the reef with some stronger currents. The internet is very slow (on the whole island) and only available in the reception area (3x3m coverage). We had a family room and there was no TV, which if you're wanting to get away from the city life is ok, Santo as a whole is extremely remote and under developed. We felt that after 3 days we'd seen it all. We had a debacle with the car that was rented to us by the hotel, luckily it was sorted by the manager, however, it was still disappointing that a car was rented to us at $100 per day with no paperwork, insurance and in such a poor state that we were worried for our safety when driving it. The staff were all very nice and friendly, the rooms clean and tidy, overall we had a great time.
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