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Hilton Garden Inn Richmond South/Southpark

3 star hotel
Connecting rooms
8.6/10 Excellent
(826 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Hilton Garden Inn Richmond South/Southpark receives positive feedback from families. Guests appreciate the welcoming and helpful staff, making it a comfortable choice for family stays. While some reviews mention aspects needing improvement, the overall impression suggests a pleasant experience for families.

Guest highlights

The welcoming and helpful staff
A comfortable and pleasant stay

About the hotel

This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

In the business district, Hilton Garden Inn Richmond South/Southpark is in an area with good shopping. Violet Bank Museum and Centre Hill Museum are local landmarks, and some of the area's activities can be experienced at Swaders Sports Park and Petersburg National Battlefield Park. Looking to enjoy an event or a game while in town? See what's happening at Rogers Stadium or Virginia Motorsports Park.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Playground
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 6 am–10 am: usd 12.95 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Playground
Shopping
Spa tub

Outdoor

Garden
Terrace

Conveniences

Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Library
Newspapers in lobby

More

Designated smoking areas

Nearest Airport

Airplane
Richmond International Airport
29 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Richmond South/Southpark
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Richmond South/Southpark

Latest reviews (6)

L

Latisha

10 Oct 2024 - 13 Oct 2024
reviewed on hcom

1 out of 5 stars

The stay was a nightmare. One of the front desk attendants was beyond rude and dismissive. The pool and hot tub are under construction even though that is the first picture you see. There were roaches in the laundry room and a couple in the room!!! If you ask for extra blankets, they will admonish you and if you tell them that you really need them for your children they will call the police!!! Yes, that actually happened. I am very disappointed that any Hilton would be worst than any hotel that I have ever booked.
A

Andres

7 Jun 2024 - 8 Jun 2024
reviewed on hcom

3 out of 5 stars

I filter hotels with Breakfast included but at the front desk they inform me that I needed to pay for breakfast, and if your not a member of the Hilton family need to pay for wifi
E

Ebonie N

17 Feb 2024 - 18 Feb 2024
reviewed on travelocity

5 out of 5 stars

A great option for families!
F

FLOYD

14 Oct 2023 - 15 Oct 2023
reviewed on expedia

5 out of 5 stars

Great property and staff is the best. Assistant manager on site during my check in on October 14, made my family feel so comfortable and welcomed. Thanks again. And from now on. The Hilton will be our preferred hotel when in Petersburg va
D

Dominique

10 Sept 2022 - 11 Sept 2022
reviewed on expedia

5 out of 5 stars

Excellent wonderful stay for myself and family.
L

Lisa

Invalid Date - Invalid Date
reviewed on travelocity

3 out of 5 stars

We stayed at the hotel for a family wedding. The service was outstanding. We dealt with several front desk personel and they were curteous, informed, and truly wanted to help us make the most out of our stay and enjoy the surrounding area. The food for the rehearsal dinner and wedding was so so. Nothing special and considering price, I expected more. The room's appearance was under my expectations as well. There were stains on the carpet and it just didn't feel super clean. So overall I rate our experience a 'C' -just average.
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