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Hyatt Place Richmond/Chester

3 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Hyatt Place Richmond/Chester receives positive feedback for its cleanliness, friendly staff, and delicious breakfast. Families appreciate the spacious rooms with amenities such as double beds and a couch, creating a comfortable stay. While some guests have noted minor maintenance issues, the overall experience is described as welcoming and positive for many families.

Guest highlights

The welcoming and friendly staff
The cleanliness of the rooms
The delicious hot breakfast

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Located in Chester, Hyatt Place Richmond/Chester is in the suburbs. Pocahontas State Park and Point of Rocks Park reflect the area's natural beauty and area attractions include Iron Bridge Sports Park and Swaders Sports Park. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Dvd player
Laundry facilities
Mini-fridge
Seasonal outdoor pool
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free full breakfast available 6:30 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

Elevator
Front-desk safe

More

Shared microwave
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Richmond International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Richmond/Chester
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

59%

4 star reviews

18%

3 star reviews

6%

2 star reviews

18%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Richmond/Chester

Showing 1 - 10 of 17 reviews

Latest reviews (17)

B

Brandon

26 Feb 2024 - 27 Feb 2024
reviewed on expedia

5 out of 5 stars

My family had an amazing stay.
A

Andrea

6 Jan 2024 - 7 Jan 2024
reviewed on expedia

5 out of 5 stars

Every time we walked through the door, my toddler said, " Amazing"! Our room was clean, and didn't smell (most hotel rooms trigger my allergies). We had two double beds, a couch, desk, and two seater table. Breakfast was hot and delicious, and the staff was friendly.
H

Huixian

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

2 out of 5 stars

Come with family and small kids. Booked a family room. Arrived at 8:30 pm no staff at front desk had to wait to check in. Room was outdated and lack of proper bedding. Fridge does not work. Tissue and toilet paper were obviously left over. A tiny tinny piece of hand soap and body soap, a small tube of shampoo and conditioner is all it offers as bathing. I stayed at Hyatt a lot in many families trips. Thought it is a safe pick but this one absolutely threw me off.
K

Keshia

18 Nov 2023 - 24 Nov 2023
reviewed on expedia

3 out of 5 stars

Usually stay here with the family when visiting. Housekeeping is not the best, bed linen was extremely worn out and the bathtub had a slow drain.
K

Kerry

7 Oct 2023 - 8 Oct 2023
reviewed on expedia

5 out of 5 stars

Great stay outside of the bad ass kids running around hallway @ 10:30pm
C

Crystal

9 Jul 2023 - 14 Jul 2023
reviewed on expedia

5 out of 5 stars

I really like that you need to use your room key to even enter the lobby after hours. The staff was friendly at all times and super helpful. My kids and I had a great experience and we would definitely book again in the future.
M

Monika

30 Jun 2023 - 1 Jul 2023
reviewed on expedia

2 out of 5 stars

Unsafe doorstops, child hurt toes. Super noisy (right next door to wawa). Cars and trucks coming and going at all times of the night
K

Kathleen

16 Mar 2023 - 19 Mar 2023
reviewed on orbitz

5 out of 5 stars

The staff was very polite, and the cook was just amazing as well. Everything was clean and I can not say how welcoming, they where so kind to my whole family. My son is in the Military and we where just loved this place.
D

DEBBIE

9 Feb 2023 - 12 Feb 2023
reviewed on orbitz

5 out of 5 stars

Close to my family
C

Chandra

24 Nov 2022 - 26 Nov 2022
reviewed on orbitz

4 out of 5 stars

Very clean rooms. Great staff during our family gathering for Thanksgiving in the banquet area.
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