Candlewood Suites Monahans, an IHG Hotel

My teenage kids had to sleep on the floor. I specifically reserved a suite.1 king with a living room area that has the sofa bed but only got a king suite. No sofa. Just a recliner. The receptionist told me that they were sold out and when i told her that i reserved it, she said when you book third party, you don't get what you want. You get what's left. So what's the point of reserving with Expedia. If you don't get the room THAT YOU NEED!!! That was the whole point of reserving at this hotel. Was the 1 bedroom suite. I needed a sofa bed and my privacy from teenage kids. And i didn't go to sleep until 1130 because the kids upstairs didn't stop running their marathon up there until that time. Smh. Talk about paper thin walls and floors!!