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Casa De Palmas, Trademark Collection by Wyndham

3 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Casa De Palmas offers a unique experience, though reviews are mixed. While some families have praised its convenient location near food trucks and other dining options, others have noted that it might not be the most suitable for families with young children. The hotel's amenities include a swimming pool, which some guests enjoyed. However, it's important to be aware that reviews mention issues such as cleanliness and room maintenance, so it's recommended to check recent reviews before booking.

Guest highlights

The swimming pool
The convenient location near food trucks and restaurants

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Located in McAllen, Casa De Palmas, Trademark Collection by Wyndham is in the city center and near the airport. Bentsen-Rio Grande Valley State Park and Fireman's Park reflect the area's natural beauty and area attractions include International Museum of Art and Science and Smitty's Juke Box Museum. Looking to enjoy an event or a game while in town? See what's happening at State Farm Arena or Bert Ogden Arena. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Microwave
Mini-fridge
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
1 restaurant
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Garden
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property

Nearest Airports

Airplane
McAllen Miller International Airport
3 km from this hotel
Valley International Airport
58 km from this hotel
map

Reviews that mention...

Family Reviews

for Casa De Palmas, Trademark Collection by Wyndham
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

0%

3 star reviews

20%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Casa De Palmas, Trademark Collection by Wyndham

Latest reviews (5)

J

Jackie

31 May 2024 - 2 Jun 2024
reviewed on hcom

3 out of 5 stars

It was hot in the room. It smelt old, which I knew it was an older hotel but didn’t expect it to smell like that. Only reason we slept comfortable was due to having our little usb fans to plug in. My kids enjoyed the pool, bartenders made a hella of a sangria. If you like older hotel this is definitely for you. My family and I like to sleep like we are in Alaska in this down South Texas heat. It was an experience, definitely wouldn’t stay again.
T

Tim

4 Dec 2023 - 8 Dec 2023
reviewed on hcom

5 out of 5 stars

Truly my favorite stay at any hotel which says a lot. If i am in valley, i will never stay anywhere else. This is really not a great place for kids but thats fine by me. Walking distance from a great food truck park and other good locations to walk to eat.
J

Jeremy

22 Sept 2023 - 24 Sept 2023
reviewed on expedia

1 out of 5 stars

Worst experience ever. This used to be a wonderful location when I was a kid. Now that new ownership has taken it over, the maintenance is horrid. The room I booked had boogers all over the walls, the beds were all the way up against said walls, the floor was horribly slanted on the second floor that the bed was almost slanted at a 20 degree angle. When we complained they said there was nothing they could do because we booked through expedia. Even with a dirty damaged room they wanted me to stay the night in it as is! The views online also of the "courtyard view" were false as we were greeted to a brick wall outside our window. DO NOT STAY HERE IF YOU VALUE YOUR HEALTH AND SANITY. We left and found a Marriott that knows hows to take care of guests.
D

Daniele

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

The best I love staying here when I visit my family
R

Rene

7 Sept 2021 - 8 Sept 2021
reviewed on orbitz

5 out of 5 stars

Always a flawless experience when checking in and enjoying the property, and it’s various amenities. Courteous staff, professional while not stuffy. It truly feels like you’re being taken care of by an extended family. Can’t wait for my next staycation.
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