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Best Western Watertown Inn and Suites

2 1/2 star hotel
Kids stay free
8.6/10 Excellent
(494 verified Hotels.com guest reviews)
See verified family reviews (27)

generated by AI based on family reviews

Overview

Best Western Watertown Inn and Suites is a great option for families, particularly those with younger children. Families consistently praise the excellent pool area, which features a water slide, providing hours of entertainment. The hotel also receives positive feedback for its friendly and helpful staff and its generally clean and comfortable rooms. While some guests mention occasional cleanliness issues in rooms, the overall experience, especially for families, appears positive. The breakfast offers some gluten-free choices.

Guest highlights

The excellent pool area and water slide.
The friendly and helpful staff.
The breakfast (with gluten-free options).

About the hotel

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

Best Western Watertown Inn and Suites is located in Watertown. The area's natural beauty can be seen at Lake Kampeska, while Terry Redlin Museum and Goss Opera Hall are cultural highlights. Traveling with kids? Don't miss Bramble Park Zoo. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Children's pool
Free cribs/infant beds
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Waterslide

Wifi

Available in all rooms: wifi (usd 0.0 per 24-hour period)
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Full breakfast available for a fee

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Children's pool
Indoor pool
Outdoor pool
Spa tub

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Best Western Watertown Inn and Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

27 reviews

Review data

5 star reviews

74%

4 star reviews

22%

3 star reviews

0%

2 star reviews

4%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Watertown Inn and Suites

Showing 1 - 10 of 27 reviews

Latest reviews (27)

J

Jamie

9 Aug 2024 - 10 Aug 2024
reviewed on hcom

5 out of 5 stars

Excellent pool area for the kids. Rooms and very nice as well.
S

Shannon

3 Jul 2024 - 11 Jul 2024
reviewed on hcom

4 out of 5 stars

After the barking dogs next door checked out, our stay definitely improved. I can't believe hotels now allow dogs. I am extremely allergic not to mention the constant barking drove me crazy. In the lobby a dog actually jumped up on me and chased me. Not sure i will stay here again despite the fact that my kids love the pool and water slide.
D

Darlene

23 Jun 2024 - 24 Jun 2024
reviewed on hcom

5 out of 5 stars

The staff at this hotel were so friendly, helpful and nice. The breakfast has a few Gluten Free options ( just ask ) Great location for kids big and small
S

Sheryl

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

Great place to stay if you have kids. They have an amazing water park in the hotel. That having been said, it is pretty pricey
S

Stephanie

3 May 2024 - 4 May 2024
reviewed on expedia

5 out of 5 stars

Great place for a family room was nice pool was great!!!
D

David

5 Apr 2024 - 6 Apr 2024
reviewed on expedia

4 out of 5 stars

Was perfect for us and grandchildren
S

Shannon

4 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

The hotel was overall fairly clean, except that the coffee table in our room was dirty with food residue and the corners of the laminate were peeling. The carpets in the room also had what seemed to be the same food residue. The breakfast was the standard continental breakfast, everything was good and refreshed often. The pool area was well maintained, however, it was quite busy and very crowded most of the time. I would stay again, but maybe for more of a family getaway and not a couples weekend.
S

Steve

21 Jan 2024 - 22 Jan 2024
reviewed on hcom

5 out of 5 stars

Enjoyed our stay. My grandkids had fun in the pools. The staff were helpful.
T

Tracy

27 Oct 2023 - 28 Oct 2023
reviewed on hcom

5 out of 5 stars

The gal at check in was very friendly and quick. The rooms were clean and comfortable and the kids had a blast in the pool and slide!
D

Debra

19 Oct 2023 - 22 Oct 2023
reviewed on expedia

2 out of 5 stars

We stayed for 3 nights and did not have clean towels delivered at any time. Desk staff did not seem to be proficient. The hotel rate booked 3 weeks earlier was not honored. The pool area, however, was fun for kids.
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