Holiday Inn Express & Suites Aberdeen, an IHG Hotel

Thè room was spotless. The employess were very helpful. There was a delicious breakfast in the morning with a very friendly lady working it. The kids really enjoyed the pool even though it needed some maintenance. We had a Great stay!

Nice hotel. A worker propped the pool door open to the outside which seemed unsafe for children swimming. Anyone could have come in.

Excellent, clean, super convenient location - especially with Target/Starbucks/Mavericks all within a few steps. Kids absolutely loved the waterslide - pool area was nice and clean, though the stairs to get to the slide could use some maintenance. The only ding against this property was the staff - the manager who checked us in was lovely, but the next night my key stopped working. When I went to the girl at the front desk to ask for a new key, she audibly sighed, rolled her eyes, and stomped over to the key scanner. It was so dramatic I thought she was joking for a minute, but she wasn't. On our last morning, I asked one of the housekeepers for some cleaning spray to clean up a little spill one of my kids had made. She didn't even make eye contact with me and just said "Nope, don't got any". So, nothing terrible and we'll likely stay here again next time we're in town, but still disappointed in the lack of basic customer service skills.

The pool or water park was greatly appreciated. My children had great times. My children didn't want to leave the pool. I didn't enjoy the breakfast. There wasn't lots of options.

Great place to say. Clean room and property. Perfect water slide for kids!

Holiday inn express is our favorite, our grandkids love the pool, the adults love the hot tubs. We were able to use the breakfast room to enjoy pizza in the evening. The beds are very comfortable, I love the keurig in the room. The walkway to the restaurant is very convenient.

Swimming pool area is very nice my kids enjoyed it.

Room was spacious. I booked so my 2 year old could play in the kiddie pool. The pool was disgusting. There was brown algae looking stuff lurking on the bottom of the kids pool with foam floating atop the water. The adult pool with the waterslide was too murky to even see the bottom. It was gross and did not even bother with it. Staff at front desk was less than helpful. Room service was not done, even when requested. I left with garbage and diapers overflowing from my trash cans in my room. Fire alarms also went off at 4:30 am one night. There was no staff to be found at the front desk to explain if there was any danger.

Beware that waterslide is not open every day. We stayed Sun-Mon and it was closed the entire time, very disappointing for the kids. Also tried to order take out from Maverick's Steak House (advertised in hotel and across the parking lot) and was told they were so short staffed they were not taking to go orders?! Didn't want to go sit at the restaurant and expect poor service so went somewhere else for supper. Room was clean and breakfast options were great.