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Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

2 1/2 star hotel
8.8/10 Excellent
(846 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Holiday Inn Express Chicago NW - Arlington Heights offers a pleasant and affordable stay for families. Guests appreciate the complimentary breakfast, convenient location with easy highway access and free parking. While some reviews mention minor issues, many highlight the cleanliness and comfortable rooms. The hotel's proximity to O'Hare airport, via shuttle, is also a plus for travellers.

Guest highlights

The complimentary breakfast with plenty of options
The convenient location and easy highway access
Free parking

About the hotel

This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Arlington Heights, Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel is in the suburbs. Schaumburg Medieval Times and Rosemont Theatre are cultural highlights, and travelers looking to shop may want to visit Woodfield Mall and Fashion Outlets of Chicago. Check out an event or a game at Allstate Arena, and consider making time for LEGOLAND® Discovery Center, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Change of towels (on request)
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago O'Hare International Airport
10 km from this hotel
Chicago Midway International Airport
35 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

Latest reviews (6)

K

Kanika

19 Oct 2023 - 22 Oct 2023
reviewed on travelocity

3 out of 5 stars

It was an okay experience. It’s more for people who just take a pit stop in between flights. Definitely not for families with children.
L

Laura

18 Oct 2023 - 19 Oct 2023
reviewed on travelocity

4 out of 5 stars

We stayed here for the IHSA tennis tournament. They prepared plenty of breakfast and had it ready early, for all of the girls and families.
M

Marcin

7 Jul 2023 - 9 Jul 2023
reviewed on travelocity

3 out of 5 stars

Lack of closets or any high hangers so you can't hang a suit or dress. No step stool for kids (I called the front desk for this and they were confused why that's something I'd ask for.) Toilet didn't have a lid... Not sure why. Just a bunch of small details like that didn't make sense to me but maybe we got a special room? Overall it was clean and pleasant. Breakfast had lots of options.
s

sohail

9 Oct 2022 - 10 Oct 2022
reviewed on travelocity

5 out of 5 stars

The stay was very pleasant with family. Good cordial staff. Hotel/room were cleaned. Save parking and easy access to the highway was a plus.
A

8 Feb 2020 - 9 Feb 2020
reviewed on orbitz

5 out of 5 stars

Affordable, clean, comfortable hotel with free breakfast in the morning and a shuttle bus to O'Hare airport. Extremely happy with the hotel but even happier considering the price. Definitely will recommend this hotel to friends and family.
A

20 Jul 2018 - 22 Jul 2018
reviewed on orbitz

4 out of 5 stars

We stay here because it is convenient for visiting family. This visit was less pleasant than others because our room wasn't cleaned Saturday night. We had to return to the hotel late morning to change for a wedding, while the staff were cleaning. As we were leaving, we told them that the room was vacated and ready to be made up. Apparently they forgot. We returned very late and very tired to an unmade bed and damp towels.
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