Hilton West Palm Beach

We got there no bell hop came to help us .. I sat there with luggage and 3 small children waiting for 45 min.. I booked this hotel room 6 months in advance and the put me in the wrong room I booked a suite hence 3 small children they put us in the smallest room Ever when I went down to the desk the man told me oh well we are sold out .. I asked to speak to the manger they did give us the correct room but didn’t give us the rate I booked with hotels.com TERRIBLE

I love that the property has the feel of and all inclusive resort. The food and beverage options are great, the pool area is amazing, we loved the grass area with the activities available for families and the complementary fitness classes that were offered. This felt like we were away from the busy city while inside but outside there was everything at our fingertips. It’s a great location and a beautiful hotel.

No negatives - this was a perfect retreat from NY. Decided to take my office down to Florida and just wanted a really nice environment to be able to work and then enjoy myself a bit too. It literally was even better than I had hoped. Just be prepared for the resort fee $40 a day and if you rent a car there is a $40 a day valet fee to park. I don’t think I would rent a car next time as Uber was an expensive and there were a lot of things to do within walking distance. There is a wonderful little area right across the street called Mallory Square that has stores restaurants and a really cool public space that has this amazing color changing LED tree at night, it’s almost like a little version of the tree of life at Disney. I have a young daughter and I will absolutely be bringing her with me next time as this is a perfect family destination.

We stayed at the Hilton overnight. Me and my family will usually stay here when we visit Palm Beach. It is a very clean nice hotel family friendly safe location highly recommend it. I will definitely be staying there again.

This was my first time in the area and from the time I checked in I felt welcomed by the front desk associate Jeremy. Everyone I spoke to was kind and very helpful answering questions about breakfast, lunch and dinner. I definitely would choose to stay here again, my family loved the scenery and all there is to do even if it rains such as the pool or workout facilities.

My family enjoyed our stay immensely! The check-in process was made easy and quick due to Valentina's knowledge and friendliness!! Have to say every employee we met was very friendly and courteous. The pool was amazing!!

Stayed with my kids. Nice property. Rooms are not cleaned daily. Otherwise no complaints.

The only thing that was bad was there was a dance competition and they all stayed at the Hilton. Young kids screaming and running through the halls where my room was. All hours of the night. Blasting their loud music. Couldn't get any sleep cause it started up again at 6 am. Very annoyed. And the rooms facing the city you can hear the loud motorcycles,cars and trains going by on the main road. Beds could also be softer. It was like a rock but the room was great. Excellent AC a plus