JW Marriott Marco Island Beach Resort

We were unable to enjoy the beach since there seem to have been a hurricane 10-14 days prior and the water was gross! Pools were really nice and the kids enjoyed them! Check in time took over 1 hr to get a room ready! Mind you we arrived after 4:30pm! Food by the pool was not good at all! The dining options we enjoyed was the steakhouse and Kane bar and grill was amazing food with beautiful views.

At 4 pm, after checked in, theres not available room and had to wait until a msg to get our room. This is insane cus i were there with beloved family and I paid like a real marriot night rate over 7 hundreds for a night without be remunerated to wait....Im a Platinum member on expedia and never seem nothing like this....

Absolutely loved this property. Perfect for families.

Clean, modern family oriented hotel. Loved my family stay and will return very soon!!

A really aggressive security knocked really hard on our door I was in room 708 and he was really mean with really bad attitude and waking up the kids and saying that we were being loud saying that we where cursing and we were just trying to sleep and we didn’t even want to open the door but he was knocking really hard like if the fbi was kicking are door open and we don’t like the way how he treated us really low class and terrible attitude.

Great place for a family vacation

Perfect family getaway

i have stayed at this property for the past 10 years every easter as this is where my family gathers for the holiday. Because the property has gotten increasingly busy during this period over the years,( they are great for kids on easter) the ability to maintain the levels of service has clearly become challenging for them to maintain. My kids are now grown therefore i stayed in their new section for 21 and older called Serine. The check in, facilities, staff, convenience, beach and private pool location and staff were EXCELLANT. Saying this, their new rooms were highly disappointing. Because it does rain in Fl at times you sometimes will relax in your room, saying this the air conditioner is constantly running LOUD, my bathtub leaked and had water extending all the way to the bedroom, under the beds were extreamly dusty and clearly weren’t attended to, for $2000 a night there was no bathroom amenities such as shampoo and cream rinse, shower gel ( just a bar soap), the drapes didn’t pull back all the way making the already very dim lit dark room even darker, no make-up mirrors in bathroom either. unless you had an ocean view the rooms remain dark and the lights don’t help at all. The safe is located in the living area as opposed to the bedroom, antiquated telephones, clocks and no updated charging ports, no minibar just an empty mini fridge. For the price per night despite the lovely pluses of the private areas the rooms need to be highly updated and modernized.

Tiki pool was great. Reserved chairs 40/41 so we could watch our kids and it was the best decision. Also found bugs crawling on the baseboard in our room, holes in the sheets etc

Maybe expectations were too high, but there is nothing fabulous about the resort. Pools are overcrowded with nothing special for the kids except a small slide. You spent most of your time in a queue for towels, drinks, food or reception desk. Beach is nice, but nothing to do with the resort....not mentioning that everything is overpriced with little quality or service.