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Best Western Sonoma Valley Inn & Krug Event Center

3 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1133 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Best Western Sonoma Valley Inn & Krug Event Center is a great option for families visiting Sonoma. Many guests appreciate the hotel's convenient location, being a short walk from the town square, and the comfortable beds. Families also enjoy the relaxing courtyard and the option of rooms close together for family gatherings. While some older aspects of the hotel are noted, the positive feedback on the staff's helpfulness and the overall convenience of the location are frequently highlighted.

Guest highlights

The helpful and accommodating staff who went above and beyond to assist with family needs.
The convenient location, within walking distance of Sonoma's town square and other attractions.
Comfortable beds and clean rooms (although some inconsistencies are noted)
The option to have rooms in close proximity for families.

About the hotel

This smoke-free hotel features an outdoor pool, a steam room, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a spa tub, and coffee/tea in a common area.

Nearby attractions

In the city center, Best Western Sonoma Valley Inn & Krug Event Center is in an area with good shopping. Bartholomew Park Winery and Buena Vista Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Napa Premium Outlets and Oxbow Public Market. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Bicycle rentals
Outdoor pool
Spa tub
Steam room

Outdoor

Garden
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Metropolitan Oakland International Airport
67 km from this hotel
San Francisco International Airport
75 km from this hotel
Sacramento International Airport
88 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Sonoma Valley Inn & Krug Event Center
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

22%

3 star reviews

0%

2 star reviews

0%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Best Western Sonoma Valley Inn & Krug Event Center

Latest reviews (9)

C

Candace

30 Jul 2024 - 1 Aug 2024
reviewed on hcom

5 out of 5 stars

Superb service from front desk, especially Ron. He went out of his way to accommodate our family. All of the staff were friendly and efficient. The rooms and lobby had been updated from our last visit. The courtyard is very nice for relaxing with family.
J

Jennifer

5 Apr 2024 - 7 Apr 2024
reviewed on hcom

1 out of 5 stars

We stayed in the worst room in the hotel. I’ve never complained about a hotel but this was for our anniversary. We dropped our kids and dogs off and we’re looking forward to a romantic weekend in Sonoma. The hotel is under construction so they put us in the room next door to the make-shift lobby. All day and night, people knocked on our door and the lobby’s door. People were drunk and yelling so we never had a good night sleep. There was no where to eat the breakfast. When we complained they said that’s what you get for booking through a 3rd party. It was miserable and we hope hotels.com can do something to rectify this situation.
B

Brian De

11 Mar 2024 - 15 Mar 2024
reviewed on expedia

5 out of 5 stars

Stayed at this property for a number of family trips., Enjoyed staff and convenience.. Of other facilities near property
N

Noel

18 Mar 2024 - 19 Mar 2024
reviewed on expedia

4 out of 5 stars

The staff and management were very helpful when our plans changed due to a death in the family. Beautiful newly renovated room. Great new shower. Walking distance to Sonoma Film Festivsl events and fabulous dining spots. Loved the fireplace, as always. Great place to stay in the Sonoma / Napa area especially for Infineon Raceway. Cheers
S

Stacey

10 Nov 2023 - 11 Nov 2023
reviewed on hcom

4 out of 5 stars

The hotel is in a great location, just a short walk to Sonoma's town square. The hotel is older and has seen its share of wine lovers over the years. We were there for one night for a family event. The beds were comfortable. The room and bathroom didn't feel clean to me. There were hairs and crumbs from previous guests. The carpet looked like it was hosting its own wine tastings. The heater was really strange -- it would blast for 10 seconds, then go off for a couple of minutes, then blast again. It did this all night long. The place was fine for a quick, one-night family trip but I'm not gonna lie, if I was there for a romantic weekend, I'd be mad.
J

Jenaye

10 Jul 2023 - 11 Jul 2023
reviewed on travelocity

5 out of 5 stars

Great proximity to the downtown square and love the pool and hot tub… great for families and for a mom and dad date night alone
L

Lily

13 Jun 2023 - 15 Jun 2023
reviewed on travelocity

5 out of 5 stars

Very clean, family friendly, attentive staff, and perfectly located one block from town square
K

Katherine

15 Mar 2023 - 17 Mar 2023
reviewed on travelocity

5 out of 5 stars

Perfect location for a family gathering in Sonoma. The staff was very accommodating, putting our 5 rooms in close proximity to each other. The accommodations were clean and the beds very comfortable. The fireplaces were a nice option although we didn’t use it. We will definitely stay here again if the need arises.
j

joseph

2 Sept 2022 - 4 Sept 2022
reviewed on hcom

5 out of 5 stars

Unfortunately we tried to cancel the first night of our trip due to a family emergency. The hotel manager wouldn't budge one bit and we ended up paying full price for both nights even though I'm sure the room was used Friday none the less. Nearly 1000 for one night. I understand that the pandemic nearly put a lot of the hospitality industry in a bad way however, I think the charges are excessive. If he negotiated for us to pay 1/2 of one night we didn't stay, I would of walked feeling reasonably treated instead of ripped off
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