Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley, an IHG Hotel

I checked in with my family at 12:30 AM and the hotel was first impression was OK and I was able to sleep. My family and I woke up to loud jumping running from the upper floor. I could hear some young child jumping off of the bed and running back-and-forth for at least 30 to 45 minutes I called the front desk and they said they would take care of the matter, but it continued for another 15 minutes Besides that I talked to the manager the front desk and they just said it was what it was so I just wanna let you know you could hear the upper floors footsteps and running and jumping at somebody’s upstairs on your upper floor so I recommend you get the higher floors

We booked this location by mistake but was very pleased at the amount of walking distance amenities. The room was clean the beds are comfy the bathrooms are nice. They supply shampoo, conditioner and lotion enough for the whole family it also had a hair dryer. Front desk messaged and asked if we were satisfied with our room. I did have a queation about the temp on the mini fridg. They sent maintenence up right away and we resolved the issue. I give this hotel 5 stars for that. The only bad I can say is the breakfast room is not very big and seating is very limited. Breakfast was good they had both a waffle and pancake maker. Overall we would book again if we were ever i. San Jose.

We had a great stay at this Holiday Inn location. It is easily accessible. The staff was very helpful especially when we asked to be contacted if they found our son's stuffy. The only issue is the spot for the hand soap in the bathroom. It just made it difficult for little children to reach.

This was the nicest Holiday Inn Express I’ve stayed in so far. The room was very clean and comfortable for 6 people (3 adults, 3 kids) The pool and patio area is nice and clean. The weather was so nice we ate dinner and breakfast out on the patio! The bathroom was also nice.

It was a great stay nice clean room that had accommodations for my family. I was able to request more towels and more coffee. Breakfast was delicious

Walking towards a room it felt a little muggy and a little older, so I was a little apprehensive. Once we got to the room, it was very clean, so it was nice. I liked the place and the workers were also friendly and had good customer service. Breakfast is included, but food's not that great, well, my kids didn't eat the pancakes nor eggs, which is something they normally love.

Large room perfect for family. A little noisy being next to express but very quiet otherwise. Very friendly staff and good breakfast.