Sofitel LA at Beverly Hills

The best thing about it was the pool the kids loved it!

What a wonderful hotel! Booked this hotel to be nearby Cedars-Sinai for the birth of our third child. Upon arrival they had provided extra pillows for my wife’s comfort, upgraded our room, sent a custom gift package complete with snacks and little toys for our soon to be baby boy, along with a personal note from the GM. Truly top notch service that was the setting to a wonderful moment in our life! Thank you very much to the whole team!

The Sofitel at Beverly Hills was a great hotel for our family. It’s in a very safe location, and is a close Uber drive to most places in LA. The hotel it’s self is top notch in all the important hotel areas. I will stay there again.

Been going to the Sofitel for over 10 years now. The location is great, and the hotel has a nice lobby, decent amenities which I've used a few times (i.e., Gym). However as far as the room goes, it needs an update. Soundproofing between rooms is an issue if you have noisy neighbors. I had a "Hollywood sign facing" rooms which are usually quieter, however I could still hear every noise coming from outside at night as if my patio door was open even though it was quiet. Bed isn't nearly as comfortable as it used to be, shower/toilet could definitely use an update. The overall cleanliness is still pretty good though, housekeeping does a great job everyday. My main issue is the hotel lack of enforcement with the no smoking in room policy. I had booked 2 rooms for my family. In my room, a strong marijuana smell was present upon checking-in which I immediately reported to the front desk but judging from the reaction of the staff, I was making a fuss about nothing? I was then switched to a new room but on a different floor which created a lot of inconvenience for me, back/forth between the levels whenever I wanted to check-in on my parents. Later during my stay, I noticed the rooms next to me were also definitely smoking marijuana, so it seems like this is the “new normal” at the Sofitel, very disappointing. I encountered a similar issue back when I stayed there in 2017 which I thought was an exception but it doesn’t appear so. Nex time in LA, it won't be at the Sofitel.

The only good thing about this hotel is the personnel – everyone was friendly. As for the drawbacks, the room was boisterous and cold because the windows did not fully close. I called the front desk, and they offered me earplugs! Can you imagine? Earplugs! The beds were tiny and old. In a word, the value did not match the price at all. We wanted to go to a jazz concert that takes place every Monday in the hotel. The security did not let us in because of my 6-year-old daughter. I have never seen anything like this before. I would not recommend this hotel, especially if you travel with children.

The pool area is very noisy with the hospital on one side and a childrens school on the other.

I was naïve and well travelled as a child until ai stayed at Sofitel. The energy in the air radiating from the immaculate attention to detail and perfection in every way you could imagine to the power of ten is breath taking and not something that everyone will get to experience in life and I feel obligated to share how worthwhile and trivial the greatest of any trials and tribulations endured shall feel in exchange to be a part of the experience that is Sofitel.