Holiday Inn Express & Suites Yuma, an IHG Hotel

To begin with the check in was fine but the 2 guys did not seem to be right for the hospitality business. The first time we used the toilet it over flowed. I called the front desk and he asked me if I needed a plunger. I told him I did not know what he was going to need. He showed up with nothing and went to get a plunger. He came back and plunged. He left wet towelson the floor, the toilet set up, water all over the toilet and floor. I called the front desk and got the same guy and I told him of this, he asked me if I needed a mop. I told him that I was not going to mop and he could do it. He came back moped and left. Still wet towels on the floor, wet toilet and seat, slippery floor, and black skid marks from the bucket and his shoes. We were told that house keeping was closed. At this point we were done. We have stayed at alot of Holiday Inn Express Hotels for both business and personal and have never experienced such horrible service.

Booked our trip for the New Year to visit family.. Had a good hotel experience from checking in to checking out .. Staff was great!

We had an excellent stay here and would highly recommend it to anyone. They also had really good breakfast options that made the whole family happy. A good convenient breakfast really can seal the deal in my opinion especially when traveling with kids.

I would like to thank the staff that was serving the breakfast. Never seen a more polite, friendly and attentive couple of ladies. They helped with peoples children, thanked the guests and were on top of everything going on. Very refreshing yo see!!

With family had fun good place heated pool

Fantastic place for family