Ufford Park Woodbridge Hotel, Golf & Spa

Had an amazing stay only thing that would have improved our stay would have been better kid options for food. Overall we had a wonderful time

Unfortunately, we could not find what we were looking for at the hotel where we went to have a good time with our children during the school holidays. The only reason we chose this hotel was that it had a pool and spa. However, when we arrived at the hotel, they said that the pool and Spa were closed and the problem would be resolved the next day. However, the problem was not resolved the next day and they stated that the problem would be resolved in the evening. Even though we expressed our complaint again each time, they kept us busy, saying that it would be resolved the next day again and again. We discussed the issue with the reception but could not reach a conclusion. Since our child is 9 years old, she was not normally allowed to enter the GYM area or Jacuzzi. Therefore, we could not do anything during the holiday and had a very boring holiday. Unfortunately, we had no alternative but to leave the hotel every day and visit the surrounding villages. As far as we learned later, the pool was closed on the Friday before we entered the hotel. The hotel should have informed us of this in advance, but unfortunately it did not. If they had notified us, we could have canceled our holiday.

What’s a very enjoyable Family stay at the golf course. We chose this place. As it was on offer and it exceeded our expectations. In many ways. The service was polite, friendly and efficient. The hotel was very clean and the spa facilities were good for families, the only negative point was that at two of our three breakfast servings, The room was very busy and people were having to wait for a table. However, this was a bank holiday weekend and we were hitting the breakfast service at 9 am which clearly was a peak time. We would definitely consider staying here again.

We went for an Easter weekend getaway. Staff was very friendly. We enjoyed the swimming pool and kids loved the golf.

The staff are amazing , the hotel is nice cant really complain in that department. Breakdaft could have more option as not everyone eats pork or eggs. Only issue just going as an ethnic family you do get some unwanted attention ( beady eyes and stares ). I've stayed here twice now the first visit was fine the 2nd was a little uncomfortable in the pool with children and receiving looks from other guests as though we didnt belong. But that neither here or there i think its just the area maybe. On a positive note beautiful scenery on the grounds, staff are super friendly, helpful & welcoming thank you. 😊

Was upgraded to s family room as the room i was in prior had no signal slthough wifi available. Hotel was nice and warm , was unable to hse the gym n swim facilities as u had to leave early so cant comment on that. Breakfast options not so great if your vegan / dont consume pork. If you arruve late and muss dinner the options are also limited so eat prior or arrive early. I will atay here again but be abit more orepared food / snack wise

Staff all really nice. However there was Christmas parties on very near our room both nights and the music carried through thudding away until 1am. Not great for a family room with a child in.

We enjoyed the pool but it was disappointing to find that there were limited hours for children, which meant we were kicked out of a largely empty pool a couple of times. What's more, reception didn't seem to know the hours that children were banned, so we made a special effort to get back form an excursion to get half an hour in the pool, only to find that it was literally about to close to children. We were also kept up all night by a beep - every minute - which turned out to have been coming from the fridge - which until then had been a positive amenity - not least because of the complimentary bottled water. It was disappointing for a hotel of that size not to have some kind of common area - a games room or relaxed seating area - other than the bar. The breakfast was impressive - a broad choice of hot drinks, fruit juices, cereals, fruit (including dried fruit), bread, hot and cold buffet and pastries.

The staff were excellent, took time to talk with us and the children felt so welcoming

Only stayed for one night in a family room while visiting family. The hotel and rooms are clean and staff are friendly and helpful. The children loved the pool and the mini golf/crazy golf on site. We would definitely stay here again.