Samlesbury Hotel

Very noisy! Kept awake by screaming children, banging doors and arguing till 2am. Night desk, talked to culprits and eventually got some sleep

Bar, restaurant and reception clearly well maintained therefore was disappointed was to see the room was showing wear and hairs found in bathroom. We paid for the club room for the softer bed so was very disappointed that it was very uncomfortable. In fairness the hotel did change our room to a family room where we could steal the extra duvet to sleep on. However did not have the amenities of the first room. Food and drink were amazing with excellent wifi throughout

The hotel appeared from the outside newly renovated but lots of corners cut! Starting with plaster on the carpark floor and damp inside in the corners. Our room, a family room appeared clean and large enough for a fanily of 4 but the bed sheets on the single beds had blood all over the inside on one and thr second single had been made but was obviously slept in with wrinkles and even a soft toy under the pillow. This is totally unacceptable, we complained on the evening and were given fresh sheets by reception but had to change them ourselves. No offer to move rooms. With 2 small children we changed the beds ourselves but felt very unsettled and did not sleep well. Next morning we spoke to the recemption manager who promised it would be dealt with by senior staff, 10 days later we are still waiting to hear. Totally unacceptable service. Breakfast was basic and again plates etc were not clean. It was a very poor stay. We would not recommend to others!!