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The Mandrake

5 star hotel
8.8/10 Excellent
(240 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features a restaurant, 2 bars/lounges, and self parking. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning.

Nearby attractions

Located in London City Centre neighborhood, The Mandrake is connected to a shopping center. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Big Ben and Tower of London. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
2 bars/lounges
Cooked-to-order breakfast available for a fee daily 7:00 am–11:00 am: gbp 10.00-50.00 per person
Room service available

Spa

Body treatments

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Art gallery
Spa services

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
13 km from this hotel
London Heathrow Airport
23 km from this hotel
London Gatwick Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for The Mandrake
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1 out of 5 stars

1 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about The Mandrake

Latest reviews (1)

S

Sophie

25 Feb 2023 - 26 Feb 2023
reviewed on hcom

1 out of 5 stars

Unique and immersive experience? If that means loud music all night, terrible service, small rooms with tacky decor and a broken bathroom door then I would agree. It was not what I was looking for from a ‘luxury’ hotel stay. Book with caution. Live DJ at the weekend and the bar gets packed. They need to decide if they are a hotel or a nightclub. Our room was directly above the DJ booth, despite telling reception that we had booked for a night away from our baby we had to move rooms as it was so loud. We had a tiny bathroom with a sliding door that was wedged open and wouldn’t close. The bar service was not what you would expect from a luxury london hotel, or a Soho bar, they didn’t even wipe the tables. Not worth the money.
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