Hotel Vela Verde

I believe this is my first negative review ever . A bunch of inexperienced pity kids with absolutely no knowledge of hotel customer service . I travel at least 3-4 times a year, I have never seen such hotel customer service before. in addition , they don’t speak English The details are too long to write here, but they were fighting me over my request for clean towels .They didn’t clean my room ( a suite for 4 people) and started fighting with me when I asked for towels. They were incredibly rude and unbelievably disrespectful. When you have such experience, nothing else matters, I wanted to escape from Turkey .the location is very far from the city, you should have a car , but the hotel is new . Good luck with being successful with such customer service in a competitive industry . I suggest to hire at least one experienced person to manage those kids.