Acropolis Cave Suite

This hotel and its staff are beyond EXCELLENT!! I have stayed in small to most luxurious hotels in more than 30 countries but have never come across a better manager than Mr. Said who went out of his way to make our stay, our daily trips, even our meals nothing but perfect. Everything he arranged for us was meticulously organized. Every hiccup (mostly on our part as our kids fell sick) was solved with utmost kindness and care. Even after we had checked-out and left, he went beyond our expectations to help send my wife's sunglasses, that she had left behind, to the airport! Our kids were delighted to see the cave suites which were larger than we expected and yet so cozy. The hotel with its stone brick structure and interior is itself worth a couple of photoshoots. If I have to recommend my closest friends to any place anywhere in the world, it would be beyond doubt this hotel.

As many US travelers, we are always concerned with some of the unknowns of international travel, we are very happy to say that the Acropolis team went above and beyond a normal hotel duty. They were very accommodating, followed up with us from the time we boarded the plane, throughout our stay and departure. They organized our tour guide and offered a variety of options when it came to sight seeing or any other activity. They made us feel ver welcomed and provided an excellent customer experience. When they noticed we had kids and that the room we had reserved was not going to be the best fit, upon arrival they showed us other alternative rooms that could better suit our needs and have us a more spacious one free of charge. Their recommendations for tours and activities were fantastic, we had some of the best life time experiences with our families. If you are looking to create some amazing family moments with everlasting memories, the Acropolis team will definitively make this a reality! We recommend the Acropolis Cave team to anyone that wants to visit Cappadocia. If you get to see the owner you will get personalized world class customer service. Thank you Natur and team for your hospitality, friendliness and making our vacation dream a reality. We will be back!

Excellent staff and service. Only issue was that it said each room offered a king bed and two twins and that was not the case. They put us in rooms based on our party size which took away our flexibility to switch up roommates (we were a large group). Also, they charged us extra because even though I put the children’s ages, they said that I didn’t get charged the adult rate for my 13 year old. It was a difference of $108 but was not a pleasant surprise upon arrival. Expedia and the hotel should honor the price we pay and fix this issue with the ages reported.