L Hotel Sarigerme

I’ve stayed in more than 50 hotels in Turkey, from 2* to 5* and this place is easily in my top 3. It has a lovely vibe - peaceful but with life. Family friendly - my 7 year old loved it. Comfortable rooms. All were with a balcony or outside terrace (which is not well advertised). The cleanliness wasn’t as good as it could have been. I have a dust allergy and there was slightly more dust than my allergy could withstand without medication. There was some scale on the shower screen and some hairs not belonging to us in the bathroom and on the floors. It wasn’t terrible, and I’ve seen a lot worse but there is room for improvement. The cleanliness of the outside areas was great. The breakfast was a good Turkish breakfast. Pancakes, eggs, lots of fruit, cheese, Turkish pastries/breads, salads, cold/warm meats every day. The paid for food and drinks were great and well priced. The staff are absolutely brilliant and cannot do enough for you. Nothing is too much trouble and they’re great with the kids. We booked very last minute and our room had an air conditioning leak on the balcony and at the front door - avoid room 213. I didn’t see the same problem anywhere else.,

Recently returned from a short stay in this property. Even though the hotel looks the part I was unfortunately very disappointed with some aspects of my stay. My bathroom cubicle had not been cleaned as the previous guest’s half used shower gel was still in the cubicle. Thus I was unable to take a shower as I didn’t trust the cleanliness in the time of a global pandemic. Due to being placed in a room on the 2nd floor upon check in as there was no bellboy available I was required to help the receptionist carry my 9 month old baby in her pushchair up to my room. This was very dangerous and unacceptable. It should have been stated when booking that ground floor rooms were unavailable or the hotel should have refused to take the booking on the basis of my having a small baby. Breakfast was ok but nothing to write home about if you don’t like Turkish style breakfasts. More hot options should be available and drinks should be topped up regularly. A buffet breakfast would be more suitable. The amount of heavy smoking around the breakfast area was unacceptable with the amount of babies/children around. Designated areas should be made available. Room service closed at 11pm and is not 24 hours as stated here. Food was of good quality. Check out was a poor experience as the receptionist was only interested in the incoming guests. I was told the amount of my bill harshly and was not given any kind of receipt or bill with a breakdown of my expenses. Overall very disappointing