Symbola Ölüdeniz Beach Hotel

Do not stay here as they have 6" diameter giant spiders in the rooms. We checked in via hotels.com at around 5 pm... then at 10 pm while we were getting ready to sleep, we saw a giant spider on the stone walls. Called the reception, they came and killed the spider with broom and checked the room and said there will not be anymore spider, we asked to change our room and they said that they are fully booked and will not change our room. We didn't feel safe as they could could not garante that there will not be anymore spiders and we did not want to get bitten by spiders as we are travelling and two of us have allergies to insects bites.... we asked them to give us our money back as we wanted to leave and we only stayed for 5 hours... they said that they will not refund out money because we booked through hotels.com..... so we left to another hotel, I send a message to hotels.com and they said that they will refund our money and they will contact the hotel to get our refund... hotels.com contact the hotel and hotel refused to refund our money, so hotels.com told me that because hotel is refusing to refund our money, they can not refund the money to us... do not stay here at all, specially if you have kids...we have allergies to spider bites and the hotel totally ignored us, didn't give us another room or didn't give us out money back as we only stayed for 5 hours and left to go to another hotel...

This is truly wonderful hotel. Great and friendly stuff. Very good restaurant. Amazing views from the restaurant area. Rooms and the hotel itself resemble old castle :) Stayed with two kids and were absolutely happy.