Mardin Osmanlı Konağı

Personnel does not speak English. Room is cold, except just under the ac. No heating in bathroom. Freezing. Internet sketchy. I lost hours of work and even to co tact the help desk I needed to restart several times, each time with another agent, due to connection, and from scratch. Noise from other rooms and guests with kids in dining room. No one is there to tell them. My friend ran away after 1 night. No housekeeping during stay, only when I insisted once. Cigarette smell from stiff towels. Phone disconnected in room. I had to run to the sleepy, non English speaking receptionist every time in the open, freezing and windy corridors and flights of stairs. No replnishment of buffet