Wyndham Grand Kayseri

This hotel is not 5 star! I tried to swim on 2 occasions the pool was full of children who couldn’t swim despite notice saying no non swimmers in pool they were supervised by 2 teenagers without hats! The changing rooms were full of women who were not changing but chatting and scrolling on their phones, I could not even sit down to dry my feet NO ROOM . The first shower was broken the second uncontrollable I had to go back to my room to shower and change. I found the lack of information in the room annoying as we didn’t know where anything was ,no room service menu or details of “HEALTH CLUB”. In short this hotel’s location is fantastic, rooms are good but restaurant not luxurious and swimming pool and changing facilities are in need of complete renovation.

Great location right opposite Kayseri Castle and the Bazaar. Hotel is lovely, rooftop restaurant and bar had great food and was very reasonably priced. Sauna facilities were not open due to covid. The pool was available but it is one depth and I couldn’t touch the floor anywhere (I am 1.65m/ 5ft 6in) so definitely not suitable for children/non-swimmers.

Okay-ish hotel - nothing great at all, except the facilities. Front desk staff aren't very welcoming or polite - they just do the check-in and don't volunteer any additional information, until asked. Family room - shockingly small! Had to call Reception and remind (despite requesting in-person earlier) about bed for kids which should have been included & prepared. Also, it is a make-shift bed, not a sofa bed. Not comfortable at all, just 2 things put together and there is absolutely no room to walk! For a night, you can put up with this but not ideal at all as it wasn't a family room. Indoor pool and facilities are absolutely amazing though. The only plus-side is its location - right next to market, shopping centre and amenities. Apart from that, nothing great at all.