Hotel Kalehan

Amazing family hotel with perfect service and good energy. Thank you for having us.

Hotel Kalehan is special for many reasons. It feels like you have been invited to a personal family estate. The main lobby is filled with family collections: keys, antique gun collection, handmade wedding dress from the 1800's, old family photographs. The grounds are lush and bursting with vegetation including pomegranate trees. Sitting in the shady garden or relaxing in the pool after the heat of Ephesus feels especially welcome. But more importantly, the staff are so incredibly helpful. Before our arrival, the owner, via email, helped me to understand a complicated train connection we needed to make. She communicated back and forth with me several times to help me out. Then upon our arrival, the main cook/porter was so helpful with information and in creating wonderful breakfasts. However, the really amazing thing was the morning we left. The train station was not too far and my husband and I were prepared to walk. However, the manager insisted on driving us and making sure that we were able to get our tickets without any problem. Well, it was a good thing he did! It turns out that due to Covid, you couldn't just buy a ticket. Each ticket had to be connected to a HES number and this was done through a Mobile App in Turkish that we didn't have. We would have been completely stuck if he hadn't come with us. I tried to pay the 14 TL with a 50 TL bill. The machine would not accept such a big bill and the manager insisted on paying for us with his OWN MONEY!

Overall we were quite disappointed with this hotel as we definitely did not get what we paid for. We paid an average of $130 AUD per night about 550 turkish lira and were expecting a much better service and quality. breakfast was very average tea and coffee were served in thermos jugs the cheese was half melted due to heat with no cooler or ice to keep it cool bread was never fresh and was dry etc. we have stayed in hotels of a simular type for much cheaper and much better quility of service and food. The only person that was really friendly was the chef and was probably the only reason we didnt give this place a complete fail. Also Even though it is close to the main area of selcuk and close to transport eg buses train etc the locals said that it is considered the dirty and no go zone of selcuk so other travellers with kids and families beware. Personally we felt very uncomfortable walking down and up the streets to get to restaurants or the markets. It is a authentic place but you definitely dont get the service and standard you pay for.