İlica Hotel Spa & Wellness Thermal Resort

Overall, my three-night stay with my three kids was enjoyable. The suite was pleasant, offering a great view in an amazing location. However, the language barrier was a challenge for some annoying stuff ( especially to the guy that was in a white shirt right at the back of the restaurant). However, Büşra was very nice at the restaurant. Friday morning food was disappointing, but over the weekend was nice. Additionally, the weekend experience was marred by neighboring guests smoking, causing discomfort. The online dinner reservation hiccup was frustrating, with the resort's unaccommodating stance and lack of assistance leaving a negative impression. Despite these issues, the positive aspects, such as the location and view, contributed to an overall decent experience.

This resort was absolutely amazing! Our family stayed at this resort for 4 nights and we were pleased with everything. Their service and food was fantastic and the activities were wonderful! Highly recommend

What is really exceptional in this hotel is their STAFF. I won't be exaggerating if I say that they were one of the most professional hotel staff I met in Turkiye in the past year. Very nice, friendly, and professional. We arrived 1 hour after dinner time and they managed to prepare us a fresh dinner in no time. Thanks to the restaurant manager and the receptionist (who wears eyeglasses, forgot his name). Also thanks to their Spa staff and Narti in specific who offered my wife a delightful massage experience. On the other hand, what really was lacking in this hotel is the comfort. We booked the deluxe room which was spacious, but unfortunately, not so clean and requires major renovation. The mattress was not comfy, the water boiler was stained, the curtains had many stains, and the lamb had a thick layer of dust. The toilet was not cleaned well. The blankets had stains and so did the ironing table. We weren't happy about our room. It's worth mentioning that we had a half board booking )breakfast and dinner included) and the food was very good, especially breakfast food, where we enjoyed fresh soups everyday with a nice collection of salads and olives (oh my! olives were really good)! The indoor pool, kids water area and thermals pools were OKAY not wow. The location is premium.