Karpalas City Hotel & Spa

We booked 2 rooms for our family of 6 people. Rooms are spacious and clean and we loved our stay 👌

First i was disappointing with the check in I came one hour late from check in time when they gave me the key i went to the room and i found it mess and dirty The air condition I cannot control it from my room i called the reception 4 times to open the AC they open it then after few minutes they close it again after i went to the manager they open it 10 pm and in the middle of the night they close it again i have to call them back to open it and i called them twice .. There was a party on the lobby and my room on the first floor so we have keep listening to the music and the noise till 11.30 pm .. i have kids they sleep early but they couldn’t because of the noise and i asked them to try to keep calm bit nothing change Was a bad experience for me it is gonna be first and last time of course with them