Palm Beach Palace Tozeur

The hotel has an excellent architecture. The staff are all very friendly and cheerful unfortunately the fact that there’s no wifi in the rooms has disappointed my children who had to spend most of the time in the vicinity of the reception hall.

The owner/manager of this hotel know they're closing it very soon, that's why nobody cares! The following is what my wife, my 3 years old, and I experienced during our one week stay: no air conditioning (in an outside temperature of 130 Fahrenheit) in the whole hotel, expect in our room, and even in the room they had to switch us to another room (which was really inconvenient as we had a baby with us!), and even then we could still literally sweat in our room in spite of the AC being in ZERO degree! We had to wait more than 15 minutes for someone to open the outside gate for us to get in the hotel on our 2nd night there. It was only 1:30 AM, and I had to get out of my car and open the gate myself, after I called the reception twice and no one answered!!! I believe everybody was asleep! How safe was that?! They turn all lights off after 10 or 11 PM, and when we asked why, they said they were cutting on electricity consumption!! I paid you, people, for that and now you want me to go swim in the dark?! My overall experience was horrible, and I couldn't wait to get the heck out of there!