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Mercure Koh Chang Hideaway

4 star hotel
Kids stay free
8.2/10 Very Good
(449 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Spend the day catching some rays at Mercure Koh Chang Hideaway's private beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.

Nearby attractions

Located in Ko Chang, Mercure Koh Chang Hideaway is in the mountains and on a private beach. Koh Chang Ferry Terminal and Centre Point Ferry Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mu Ko Chang National Park and Bailan Bay.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Dvd player
Free children's club
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 7 am–10 am: thb 460 for adults and thb 230 for children

Spa

Body scrubs
Body treatments
Couples treatment room(s)
Facials
Massage/treatment rooms
Massages
Sauna
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
This property does not have elevators
Wheelchair-accessible parking

Things to do

2 outdoor pools
Billiards/pool table
Children's pool
Fitness center
Full-service spa
Kayaking
Sauna
Spa tub
Steam room

Outdoor

Garden
Pool umbrellas
Private beachfront location
Rooftop terrace

Conveniences

Atm/banking services
Banquet hall
Front-desk safe

More

No plastic water bottles
Smoke-free property
map

Reviews that mention...

Family Reviews

for Mercure Koh Chang Hideaway
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Mercure Koh Chang Hideaway

Latest reviews (2)

C

Catherine

3 Apr 2023 - 7 Apr 2023
reviewed on expedia

4 out of 5 stars

Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
A

7 Oct 2021 - 10 Oct 2021
reviewed on hcom

5 out of 5 stars

I was upgraded to a lovely pool villa. a great option for a family with one or two little ones. they can splash away in the small pool plus there's a jacuzzi to chill out in. The buffet breakfast had options for every palette. The property is definitely feeling the effects of a heavy rainy season, but that will not detract from your stay.
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