Crystal Bay Beach Resort

I have been going to this property for years. The staff was very friendly, made me like it family. But every time I go to this hotel I get the flu the first night i am there but it doesn't help that the Air Con blows directly on you. The rooms need to be updated. But other than those 2 thing's the hotel is wounderful. Also they took away the free breakfast????

My family(Parents & 2 kids) got a family room beside road that is quite nosy with many cars and bikes. and… they said no family room for seaside. however, It’s not true I think! and…the swimming pool condition was not good. But… the location is fantastic with Silver beach!

We have just returned from an extended stay at Crystal Bay thanks to tropical storm Pabuk, which meant that the airport closed and we had to rearrange our flights. Crystal Bay were a great support - helping us in contacting the respective airlines and promising that they would provide us with a room until we could get a flight home. Nong was especially amazing and couldn't do enough to try and make things as stress free as possible for us. Aside from this the beach resort is great, and we would highly recommend staying here to anybody - families, couples or singles. All the staff are very friendly, the rooms and facilities are good, the pool is nice and the beach is beautiful. Reception staff are great at helping with any additional needs, such as taxis, car hire, excursions etc. The hotel also runs a free shuttle between the resort and the nearest town of Lamai.