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Sheraton Samui Resort

5 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(462 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Sheraton Samui Resort offers a fantastic family holiday experience. Families will appreciate the spacious suites, perfect for larger families. The resort boasts a stunning beachfront pool and is conveniently located near amenities such as 7-11, a pharmacy, and local restaurants. While some reviews mention older facilities, many guests highlight the exceptional service and the range of beach activities available, including kayaks and stand-up paddleboards. The resort provides a welcoming and relaxing environment for families.

Guest highlights

The spacious suites, perfect for families
The beautiful beachfront pool
The exceptional service and helpful staff
Kayaks, stand-up paddleboards and other beach activities

About the hotel

Catch some rays at the beach or spend the day relaxing at Sheraton Samui Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request.

Nearby attractions

Sheraton Samui Resort is located on the beach and in a walkable area with good airport proximity. While the natural beauty of Chaweng Noi Beach and Chaweng Beach can be enjoyed by anyone, those looking for an activity can check out Nathon Pier. <br>Traveling with kids? Consider Escape Break, or check out an event or a game at Phetch Buncha Thai Boxing Stadium.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free cribs/infant beds
Laundry facilities
Playground
Refrigerator
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges, 1 beach bar and 1 poolside bar
2 restaurants
24-hour room service
Free buffet breakfast available daily 6:00 am–11:00 am

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Reflexology
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height view port in door
Roll-in shower (select rooms)
This property does not have elevators
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

2 outdoor pools
24-hour fitness center
Aerobics classes
Beach yoga
Children's pool
Full-service spa
Outdoor tennis court
Pilates classes
Playground
Tennis
Yoga classes

Outdoor

Beach loungers
Beach umbrellas
Beachfront location
Free beach cabanas
Free pool cabanas
Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Banquet hall
Free newspapers in lobby
Front-desk safe

More

Beach towels
Couples dining
Designated smoking areas (fines apply)
map

Reviews that mention...

Family Reviews

for Sheraton Samui Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

0%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Samui Resort

Latest reviews (5)

T

Tamar

23 Aug 2024 - 28 Aug 2024
reviewed on hcom

5 out of 5 stars

Had a family of 5 vacationing. The kids had great time at the beach, be it on the kayaks or sups. The beach paid activities were great too (jet skis). 4 minute walk to 7-11, pharmacy, small restaurants and more. Water main broke once, but staff were on top of things and provided alternatives for the 4 hours there was no water, so we didn’t feel a thing. Food was good including the breakfast buffet. Staff were amazing, always happy to help and appear immediately when called.
C

Charlotte

24 Mar 2024 - 30 Mar 2024
reviewed on expedia

2 out of 5 stars

The hotel is really old and both pools can not really be used by children, because of sharp stones. The water is also more brown inside the pool and looks not inviting. The sunbeds are partly broken. The kids club is dangerous for kids, because of stones and so many broken toys.The whole hotel and rooms are old and not at all stylish or appealing. To me it looks like a 3 stars hotel. Considering other hotels in Thailand, it is really below the standard. I would have not expected that from a Sheraton hotel.
M

McKee

1 Oct 2023 - 7 Oct 2023
reviewed on expedia

5 out of 5 stars

Really lovely overall. I went with my 5 and 10 year old children and they loved it. The staff were incredible. I always notice the smallest of details and rated their cleanliness as 4 stars but overall still a great place.
M

Melissa

15 Aug 2023 - 18 Aug 2023
reviewed on hcom

5 out of 5 stars

Our stay was amazing! The level of service was top notch. Our suite was spacious and beautiful; it was very comfortable for a family of 6. The pool right along the beach was perfect, and the staff was so helpful and made sure we had everything we needed promptly, helped set up transportation when needed, and made us feel welcome. They seemed to always know what we needed, even without us asking. I would definitely stay here again!! Well done!
j

jinky

4 Jun 2019 - 7 Jun 2019
reviewed on hcom

5 out of 5 stars

food was really excellent !!! A definite place for relaxation. Your staff are awesome as well. All are polite✅✅✅ and helpful♥️♥️♥️. we will definitely be back with our kid’s☺️. Our anniversary trip is wrapped with all ur amazing surprises🎉🎉🎉🎉🎉. near to airport:) the shuttle is quite not convenient as the timing is until 1020pm and for 70 baht per way is kinda pricey
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