Aksorn Rayong The Vitality Collection

Firstly, the dinner buffet’s price was almost 1,000 baht but the quality of the food served was below standard. It was dry and not fresh. The quality of the food didn’t match the price paid. There wasn’t many options of food available since the seafood dinner buffet only has grilled crabs, shrimps, and squids and other ordinary food but Pad Thai was quite good. The breakfast’s sausage, spaghetti, and yogurt tasted unqualified and the quality was very simple. The food’s quality didn’t quite match the reviews of the hotel shown on several booking platforms. It didn’t meet the quality standard of a “five-star” hotel. The door’s lock was also not functional unless you push the door hardly and the door’s alarm would not stop ringing (comparing to our other family room we booked) Not to mention that they kept us waiting for more than 40 minuites to receive the items we requested. In terms of cleanliness, the ceiling is covered in spider webs. Lastly, there’s not enough space in the parking lot or you have to park on the other side. However, looking on the bright side, the service team provided good service especially the male chef. They are so dedicated to their customers.

I booked 2 rooms for my family with hotel.com. they managed the room to me, the first one is besides the lift and the other one is the room with number 13. Moreover both rooms is far from each other. And when we checked in, reception staff told us breakfast only for 2 adults, hotel would charged on our kids, one is 6 years old and other is 8 years old.

The place is uniquely designed in Thai contemporary style. The location is quite and peaceful. I love the vitality concept. The breakfast buffet has a wide variety and many of healthy choices. The service is excellent and the staff is very friendly and helpful. The property is well maintained and clean. The only complaint is the air conditioning temperature is too warm for sleeping. The blanket is great but thick so it feels warm. Overall is an excellent place for vacation both family and couples.