Friendship Beach Resort & Atmanjai Wellness Spa

We walked in and walked back out, as the property was unclean and potentially unsafe. Dust, stained sheets and stained walls. Nothing like advertised. Spa? Joke. We contacted Expedia straight away and told them we were leaving and were promised that we would be contacted the next day via email as they were unable to contact the hotel that night. We booked accommodation as a consequence of being told that we should. We were not emailed and the hotel was not contacted. We went back to check six days later to be told there had been no contact. We have made a formal complaint with Expedia. We were left without accommodation that night until we found one of the very few hotels (our family had to stay in two different rooms in different blocks with in the hotel for one night before finding a wonderful place called Rawai VIP Villas (staff were great and good value for families with children - would highly recommend). Our children did not eat until midnight and even then all I could find was microwave pizza. We were so lucky. Instead of losing only one day we could have lost half our holiday (after travelling from Krabi - which again was lovely and good value for money). For the short while we were there we had to get an engineer to check air con due to smell and a towel being wrapped around a joint on it, only to be told that it was a wet moulding towel causing the smell. Doesn't that say it all?