Alphabeto Resort

NEVER AGAIN ALPHABETO!!! I’ve traveled to 60 plus countries... Very Worst Manager I have ever experienced. She will do anything to keep your security deposit. The very old plastic key case attached to the key ring had cracked, she would not return my $1,000 Baht Deposit. UNBELIEVABLE! Said to call police if I wanted to try to get back. The little dirt on the towel, $500 Baht Charge. A small smudge on the sheet, $500 Baht Charge. Want to use their 50 year old bicycle, $100 Baht for 2 hours. Drunken pool parties at 2 AM, do nothing. Screaming crying kids outside your Pool Suite or the Rooms above the pool during the day. Millions of little Ants in the room, Thousands of Mosquitos around the pool areas and into your room soon as you open the doors. No shelves in the bathroom to set things on, Very dim light could not even see to shave. Super cheap shower curtain falls apart, same with cheapo plastic toilet seat falling off. Impossible to keep water at same temperature, Very Low pressure. Restaurant food is Terrible. Shuttle service will make you wait for an hour. Things always going missing from room. After you’ve booked and paid in advance you CanNot cancel or get refunded $. I stayed for several weeks at this hotel but Never Again Alphasheto!

Beautiful big and clean family room. Very friendly staff but one thing that I can't get over it is i forgot my sweater there and I ask the reception. They said they will call me back but they never did. I wish i could get my sweater back.