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Hyatt Regency Phuket Resort

5 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(159 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Hyatt Regency Phuket Resort is a great option for families seeking a relaxing and enjoyable holiday. The resort boasts a fantastic kids' area, attentive staff, and spacious family rooms with features like underwater-themed decor. While not within walking distance of local eateries, the resort offers convenient golf cart transportation and a large infinity pool. Families also appreciate the excellent kids' club, allowing parents some downtime.

Guest highlights

The excellent kids' club, providing hours of entertainment for children.
The spacious family rooms, often featuring underwater-themed decor for kids.
The large infinity pool, offering ample space for swimming and relaxation.
The friendly and attentive staff, always ready to assist guests.

About the hotel

Catch some rays at the nearby beach or spend the day relaxing at Hyatt Regency Phuket Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.

Nearby attractions

Located in Kamala, Hyatt Regency Phuket Resort is in a rural area and near the beach. The area's natural beauty can be seen at Kamala Beach and Patong Beach. Traveling with kids? Consider Blue Tree, or check out an event or a game at Patong Boxing Stadium. Looking to get your feet wet? Jet skiing, kayaking and scuba diving adventures can be found near the property.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Grocery/convenience store
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli
Soundproofed rooms
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 6:30 am–10:30 am: thb 766 for adults and thb 383 for children

Spa

6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible parking

Things to do

24-hour fitness center
Aerobics classes
Children's pool
Full-service spa
Outdoor pool
Yoga classes

Outdoor

Free pool cabanas
Garden
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Gift shop/newsstand
Grocery/convenience store
Lockers available
Reception hall
Water dispenser

More

Couples dining
Designated smoking areas
Romance packages available

Nearest Airports

Airplane
Phuket International Airport
19 km from this hotel
Krabi Airport
80 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Regency Phuket Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

58%

4 star reviews

25%

3 star reviews

8%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Regency Phuket Resort

Showing 1 - 10 of 12 reviews

Latest reviews (12)

H

Hannah Jane

29 Jun 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

We enjoyed our 4 nights at the Hyatt Kamala. It was a little further from the beach and Kamala but for 4 nights of great service, good food, great facilities we didn’t mind. Our kids had a great time in the very large and scenic pool and playing billiards etc. Well equipped for our stay. Thanks to the amazing staff.
D

Danilo ribeiro

21 Jun 2024 - 27 Jun 2024
reviewed on hcom

5 out of 5 stars

Amazing place with fantastic staff! Great kids area with perfect people
C

Clarence

3 Jun 2024 - 7 Jun 2024
reviewed on expedia

5 out of 5 stars

Property is well maintained and the staff are very attentive to the guest needs. We had issues with the kid's room aircon on the last night of our stay and it was quickly resolved the next day. The only thing is that the hotel is not walking distance to any eateries or markets so you would have to take a taxi out. But overall it was a pleasant stay.
N

Natalie

9 Apr 2024 - 16 Apr 2024
reviewed on hcom

5 out of 5 stars

Everything was perfect. The far distance from the hotel to the Kamala beach and Patong wasn’t a problem at all, otherwise, we enjoyed and relaxed the quietness of it. The kids enjoyed golf car rides from and to the room. The staff were really friendly and helpful.
J

Jonathan

9 Dec 2023 - 15 Dec 2023
reviewed on hcom

4 out of 5 stars

Great hotel in quiet location. We started in the Family Room (w/ bunk beds) and its was a great room for our family of 4 (kids 9 & 12) Fantastic staff. Good breakfast options and specialist restaurants had good menus. A-la-carte food in the All Day Dining restaurant was not good.
Y

YUTAKA

13 Aug 2023 - 15 Aug 2023
reviewed on expedia

4 out of 5 stars

Since the room is on a slope, it is difficult to go up and down on foot, but a cart will pick you up. Every hotel stuff is very friendly. The large infinity swimming pool is great. There is also a good program for children and it seemed to enjoy.
J

Joseph

28 Nov 2022 - 3 Dec 2022
reviewed on hcom

5 out of 5 stars

Excellent hotel with great service and facilities. Had a 2 bed room with the 2nd room designed for kids and it was painted with underwater scenes which they loved. Kids club was fantastic and both kids spent hours each day doing activities or just hanging out. Pool area was clean, kids would have liked a slide into the pool. Breakfast buffet was very good. Gym while clean with modern equipment was fairly small with limited weights, only good for cardio.
c

chua poh

7 Oct 2022 - 10 Oct 2022
reviewed on expedia

2 out of 5 stars

I booked the family room and it was rather small and only had a bathroom. There wasn't a door to separate the master bedroom from the common bedroom. The bathroom didn't come with a lock. Hence, my helper felt very insured when using the toilet. The toilet was so tiny. I am 5 feet tall and my legs were almost touching the wall when I use the toilet. It felt like a toilet in Hong Kong and not Phuket. I complained and the hotel was kind enough to change it to 2- King bed rooms. That's why I gave it a 2 stars. Else, it will be a one star. The housekeeping team was very forgetful. They either forgot to top up the tissue, towel or water. I had to call for top up everyday. The room also had a musty smell. Despite telling the hotel, the musty smell didn't go away. The room was old. Maintenance hadn't been done properly. While I was using the shower head, there was water trickling from the rain shower. It was a very unpleasant feeling. Breakfast was good. But top up was slow. However, the breakfast time was rather late at 7 am. It is inconvenient for guests going for day tours or rushing to the airport. Front-desk was good. May was very friendly. However, it seems like the front desk was very short handed. I was attracted to the kids club when I booked the hotel. However, I felt very disappointed when I was there. The kids club was very small and had 2 TVs in the kids club. Most of the children ended up watching TV. It should be called KIDS TV CLUB.
S

Shaun

1 Aug 2022 - 5 Aug 2022
reviewed on expedia

5 out of 5 stars

This is a perfect resort for families visiting Phuket. The staff is friendly and accommodating, the dining options are excellent, and the Camp Hyatt activities for kids are a perfect way to give parents some alone time.
c

colin

28 Jul 2022 - 1 Aug 2022
reviewed on hcom

3 out of 5 stars

If you are traveling with others be aware even the 2 bedroom units only have one bathroom. The resort is set on a steep hillside so either wait for golf cart ride or hike up steep hills to your room. The infinity pool is very nice and the rooms for a couple are great but two couples or a family with teenagers may not like the 2 bedroom units. The restaurants are not 5 star - average at best. The resort is also a car ride from anything else in the area. Rent a car.
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